Information Technology
Full-Time
3Pillar
Overview
Elevate your expertise to new heights at 3Pillar, the premier destination for trailblazing System Administrators like yourself. Picture collaborating with industry leaders, spearheading transformative projects that redefine urban living, establishing new media channels for enterprise companies, or driving innovation in healthcare. Our mission is to revolutionize the tech landscape, and your skills are integral to achieving this ambitious goal.
Responsibilities
Responsibilities
- Systems and user accounts management;
- Troubleshooting network, server, desktop, and printer issues (L1 & L2);
- Building/imaging computers (Linux, Windows, and macOS);
- Support AV communications & collaborations system;
- Managing software and hardware inventory;
- Providing IT support for company employees and clients;
- Performing onboarding & offboarding tasks for the company employees;
- Ensure the security of Company systems and data through thoughtful diligence, adherence to Company policies and procedures, and collaboration with relevant security personnel
- Create and maintain high-quality documentation of all relevant specifications, systems, and procedures
- Escalate problems when appropriate.
- You have good knowledge, understanding, and hands-on experience of the following system administration responsibilities with the ability to deploy, manage, identify, or solve issues of small and medium complexity:
- Must have:
- Strong knowledge and experience with Operating systems: Windows 10, Windows 11
- Experience with Windows Server 2019/2022 or Linux servers
- Good understanding of networking concepts like routing, switching, communication protocols (TCP/UDP, DNS, HTTP, SMTP, LDAP), and network security (IDS/IPS, VPN, VLANs, etc.)
- The installation, configuration, administration, and maintenance of networks and computer systems (Unix/Linux, Microsoft)
- Provide support and troubleshooting for Office productivity tools (Microsoft Office, G Suite), Atlassian stack, Windows services (DNS, DHCP, AD, NPS), and AV communications/collaboration systems.
- Strong documentation and research skills
- Good knowledge of database theory, data backup, and recovery
- Good knowledge and understanding of the Systems & Network security concepts
- Ability to work well in a team environment as well as independently
- Excellent English skills (spoken and written)
- Excellent communication skills are required.
- Nice to have:
- Operating systems: Linux and macOS
- Virtualization technologies: Hyper V, VMware, or other bare-metal hypervisor or cloud (AWS, Azure)
- Scripting knowledge (bash, PowerShell, Python) or experience with Automation tools/scripts (Ansible)
- Enterprise security systems, including anti-virus/anti-malware solutions, firewalls
- Experience with monitoring systems and log management solutions
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