Urgent opening on System Administrator role || WFH.

Overview

About Company:

AlohaABA, a dynamic technology product organization based in California, USA, with a development centre in Hyderabad, India, specializes in providing innovative cloud-based practice management software solutions for healthcare providers. Our cutting-edge technology has been instrumental in streamlining administrative tasks such as appointment scheduling, patient registration, billing, and the efficient management of electronic health records (EHR) and patient data.

About the role:

As a System Administrator responsible for overseeing the deployment, configuration, maintenance, and troubleshooting of hardware, software, and networks. They act as the first line of defense against technical issues, support end-users, and implement security measures to protect organizational data.

Primary Responsibilities:

Operating System Management:

• Install, configure, and troubleshoot Windows and macOS operating systems.
• Manage and monitor compliance status for desktops/servers, ensuring proper patching and updates.

Network Security:

• Secure systems by installing and troubleshooting antivirus software and ensuring regular updates.
• Configure and manage security firewalls, switches, and Internet Leased Lines (ILL).
• Update and maintain firewall rules to strengthen network security.

User and System Access:

• Grant administrative rights, remote desktop access, and file/folder permissions based on requests.
• Add devices to Azure AD and manage access control systems (e.g., eSSL).

Remote Troubleshooting:

• Diagnose and resolve end-to-end technical problems using remote tools.
• Address IT tickets related to software, hardware, and applications promptly.

Documentation:

• Maintain comprehensive documentation for configurations, system updates, and troubleshooting processes.

Office365 and Microsoft Products:

• Troubleshoot and escalate Office365 issues to appropriate teams.
• Resolve issues with Microsoft Excel, PowerPoint, Word, and Teams.

Cloud and Intune Management:

• Deploy, manage, and monitor Intune MDM for device and app management.
• Create and enforce app protection policies and device configuration settings in Intune Endpoint Manager.

System and Network Diagnostics:

• Identify and resolve networking problems using diagnostic software and tools.
• Perform regular equipment setup and minor hardware/software repairs.

Automation and DevOps Integration:

• Use scripting tools like PowerShell, Bash, or Python to automate repetitive tasks.
• Leverage DevOps practices to enhance system and deployment efficiency.

Desired Qualification:

• 3 to 5 years of experience
• Expertise in managing Windows Server, Linux, Unix, and macOS.
• Familiarity with cloud platforms such as Azure, AWS, and Google Cloud.
• Proficiency in virtualization technologies like VMware and Hyper-V.
• Strong understanding of networking protocols (TCP/IP, DNS, DHCP, VPN) and configuration of switches and routers.
• Knowledge of cybersecurity best practices, including vulnerability assessments and firewall management.
• Experience with enterprise tools like Intune and Azure AD.
• Effective troubleshooting skills for hardware, software, and peripheral devices.
• Analytical skills to diagnose and resolve technical issues efficiently.
• Good experience in system administration, technical support, and ITIL processes.
• Hands-on experience in Remote Infrastructure Management (RIM).
• Knowledge of virtualization and cloud concepts like OpenStack.
• Excellent communication skills for effective collaboration and user support.

Why Join AlohaABA India?

At Aloha ABA, we stand out with our expertise, products, and services, making us true Alohaite. Our core values are firmly grounded in the spirit of Aloha, prioritizing respect, compassion, and a strong sense of community. We are defined by our commitment to inclusivity, an outcomes-based approach, a holistic mindset, collaborative efforts, and a nurturing environment.

Still thinking? Here’s Why You’ll Love Being with Us:

• Flexibility to Work from Anywhere
• Attractive and Competitive Salary Packages.
• Comprehensive Health Insurance Coverage
• Secure Your Future with Provident Fund
• Gratuity Benefits to Honor Your Dedication
• Exciting Rewards and Recognition Programs

...and best of all, a supportive and dynamic team eagerly awaits your arrival...

Job Type: Full-time

Pay: ?300,000.00 - ?500,000.00 per year

Schedule:

• Monday to Friday

Work Location: Remote