Technical Support Engineer (Windows/Linux)

Overview

Job Responsibilities:-

• Provide technical support and troubleshooting assistance to customers via various channels (phone, email, chat, etc.) related to Windows and Linux operating systems.
• Diagnose and resolve hardware and software issues on Windows and Linux platforms.
• Assist customers with software installations, configurations, and upgrades.
• Identify and document customer issues, inquiries, and resolutions in a detailed and accurate manner.
• Collaborate with internal teams, including developers and system administrators, to escalate and resolve complex technical problems.
• Continuously expand knowledge and expertise in Windows and Linux systems to effectively support customer needs.
• Create and maintain technical documentation, knowledge base articles, and FAQs for customer reference.
• Provide training and guidance to customers on Windows and Linux best practices and troubleshooting techniques.

Preference:-Male/Female
Qualification:-· Computer Science, Information Technology, or a related field
Skill:-(Windows and Linux operating systems)

Experience:-1-2 Years

Salary:-15,000 - 20,000(PM)

Location:-Delhi,India
Contact:-62654 61898

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Shift:

• Day shift
• Morning shift

Work Location: In person