Technical Support Engineer L1

Overview

JD – Tech Support Engineer

A Sr. Tech Support Engineer responsibilities include managing and maintaining IT infrastructure for Wisdomleaf Technologies.

Linux (Server and Networking) 90 % exp and knowledge and Window 10 %

Responsibilities

• Install, configure, and maintain servers, network equipment, and software applications.
• Monitor system performance and take corrective actions as needed.
• Perform routine maintenance and upgrades to hardware and software.
• Develop and implement backup and disaster recovery procedures.
• Troubleshoot and resolve technical issues related to systems and networks.
• Document system configurations, procedures, and policies.
• Managing Network Firewalls and network related troubleshooting.
• Managing Backup’s and restorations.
• Experience on Antivirus software’s and their related issues troubleshooting
• Experience on Asset management of systems and software’s
• Monitor system performance & Event log reviews and troubleshooting.

Requirements and skills

• At least 1+ years of experience in system administration role
• Experience on Microsoft Services like AD /DNS /DHCP /GPO.
• In-depth knowledge of Windows operating systems and Linux
• Knowledge with cloud technologies such as AWS
• Knowledge of Databases, MS SQL, My SQL etc..
• Excellent troubleshooting and problem-solving skills
• Strong communication and interpersonal skills
• Ability to work independently and in a team environment

Job Type: Full-time

Pay: ₹300,000.00 - ₹400,000.00 per year

Shift:

• Day shift

Work Days:

• Monday to Friday

Ability to commute/relocate:

• Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Experience:

• Technical support: 2 years (Preferred)
• total work: 2 years (Preferred)
• Linux (server and networking): 2 years (Preferred)
• Network engineering: 2 years (Preferred)

Location:

• Bangalore, Karnataka (Preferred)

Work Location: In person