Chennai, Tamil Nadu, India
Information Technology
Full-Time
Excis Compliance
Overview
Job Description
Are you a tech-savvy problem solver?
Join our team as a Desktop Support Engineer and help keep our organization running smoothly. You'll be the go-to person for all things tech, from hardware troubleshooting to software installations.
What You'll Do:
1-3 years of experience in IT support Proficiency in Windows /Mac OS Understanding of network concepts (TCP/IP, DNS, DHCP) Experience with remote support tools (e.g., TeamViewer, Remote Desktop) Fluency in English
Are you a tech-savvy problem solver?
Join our team as a Desktop Support Engineer and help keep our organization running smoothly. You'll be the go-to person for all things tech, from hardware troubleshooting to software installations.
What You'll Do:
- Provide on-site and remote technical support
- Troubleshoot hardware and software issues
- Manage device installations, moves, and changes for desktops, laptops, and peripherals
- Support various IT projects, such as software deployments and network upgrades
- Maintain and optimize IT assets, including inventory management and hardware/software upgrades
- Assist with data migration and recovery processes
- Provide excellent customer service to all users, including VIP support
- A degree in Computer Science or related field
- 2-3 years of experience in IT support
- Strong technical skills
- Excellent communications
- Proficiency in Windows/Mac OS
- Experince in troubleshotting hardware & software, good knowledge of netowkrs, VPN, remote desktop support
1-3 years of experience in IT support Proficiency in Windows /Mac OS Understanding of network concepts (TCP/IP, DNS, DHCP) Experience with remote support tools (e.g., TeamViewer, Remote Desktop) Fluency in English
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