Bangalore, Karnataka, India
Information Technology
Full-Time
Mind map IT Solutions
Overview
Job Summary:
We are looking for a Technical Support Engineer to provide IT assistance and troubleshoot system-related issues for clients.
Responsibilities:
- Provide first-line technical support via calls, emails, and chat.
- Troubleshoot hardware/software issues related to desktops, laptops, and mobile devices.
- Assist in network and server troubleshooting.
- Document technical issues and resolutions in the database.
Requirements:
- Strong knowledge of Windows OS, MS Office, and networking.
- Excellent problem-solving and analytical skills.
- Ability to handle customer queries effectively.
Job Types: Full-time, Permanent
Pay: ₹8,120.66 - ₹45,843.05 per month
Shift:
- Night shift
Work Location: In person
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