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1 Week ago

Technical Project Manager

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Coimbatore, Tamil Nadu, India
Information Technology
Full-Time
Stuzo

Overview

For over four decades, PAR Technology Corporation (NYSE: PAR) has been a leader in restaurant technology, empowering brands worldwide to create lasting connections with their guests. Our innovative solutions and commitment to excellence provide comprehensive software and hardware that enable seamless experiences and drive growth for over 100,000 restaurants in more than 110 countries. Embracing our "Better Together" ethos, we offer Unified Customer Experience solutions, combining point-of-sale, digital ordering, loyalty and back-office software solutions as well as industry-leading hardware and drive-thru offerings. To learn more, visit partech.com or connect with us on LinkedIn, X (formerly Twitter), Facebook, and Instagram.

Position Description

Title: Technical Project Manager
Location: Jaipur

What We’re Looking For

  • Experience managing technical projects with customer-facing responsibilities
  • Ability to act as a primary liaison between Engagement Managers and the Engineering Scrum Team
  • Strong understanding of project documentation and requirement validation
  • Familiarity with standard processes for software implementation and avoiding unnecessary customization
  • Experience defining project timelines and cutover plans
  • Proficient in translating technical concepts for non-technical stakeholders
  • Ability to ensure project scope control and minimize changes post-SOW (Statement of Work) sign-off
  • Strong communication and organizational skills

With a Side of (Additional Skills):

  • Escalation management for feasibility checks on custom requirements
  • Familiarity with MySQL, Ruby (Rails Framework) preferred
  • Load and performance impact awareness
  • Hands-on experience with stakeholder management, especially in high-impact technical implementations

Unleash Your Potential: What You Will Be Doing and Owning

  • Serve as the go-to technical liaison for LPR (Loyalty Program Restructure) projects
  • Validate customer requirements and ensure alignment with standardized 1Loyalty approaches
  • Escalate and document any custom requirements, securing engineering approval before commitment
  • Draft and maintain accurate Statements of Work (SOWs) and project timelines
  • Support Engagement Managers by clarifying technical requirements and constraints
  • Prevent unnecessary scope changes and ensure adherence to agreed launch timelines
  • Participate in all customer calls, provide technical guidance, and loop in Engineering when needed
  • Safeguard production systems from risks related to performance, database, and uptime impacts

Interview Process

  • Interview #1: Phone Screen with Talent Acquisition Team
  • Interview #2: Video Interview with the Technical Teams (via MS Teams / F2F)
  • Interview #3: Video Interview with the Hiring Manager (via MS Teams / F2F)

PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws. If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact accommodations@partech.com. If you’d like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.

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