Technical Lead – SmartCOMM

Job Title: Technical Lead – SmartCOMM

Job ID: POS-9765

Primary Skill: SmartCOMM

Location: Hyderabad, Pune

Experience

Secondary skills: SmartCOMM API, Mainframe, Unix & Windows.

Mode of work: Work from Office

Experience: 8+ years

About The Job

Are you someone with an extensive experience and strong technical, conceptual and developmental background in the SmartCOMM who can create, manage, and drive delivery of highly personalized and targeted customer communications for the insurance industries? If that sounds like you, we have an exciting opportunity for you! Read on.

This role requires you to have mix of leadership, hands-on SmartCOMM Forms Design, end-to-end Forms lifecycle process, technical leadership, people management and customer focus attitude. You should be able to design, define and determine the optimal solution patterns and architecture for Customer Communication Management products. Work closely with multiple teams on different platforms. You will collaborate with the project managers to keep project deliverables under schedule. You will work with cross-functional teams to understand market requirements and define the right solutions. You should have excellent written and oral communication skills to communicate project status and technical issues clearly.

Know Your Team

At ValueMomentum’s Engineering Center, we are a team of passionate engineers who thrive on tackling complex business challenges with innovative solutions while transforming the P&C insurance value chain. We achieve this through strong engineering foundation and continuously refining our processes, methodologies, tools, agile delivery teams, and core engineering archetypes. Our core expertise lies in six key areas: Cloud Engineering, Application Engineering, Data Engineering, Core Engineering, Quality Engineering, and Domain expertise.

Join a team that invests in your growth. Our Infinity Program empowers you to build your career with role-specific skill development leveraging immersive learning platforms. You'll have the opportunity to showcase your talents by contributing to impactful projects.

Job Summary

As a Technical Lead – SmartCOMM, you will leverage your extensive experience and strong technical background to create, manage, and drive the delivery of highly personalized customer communications for the insurance industry. You will lead a team, design optimal solution patterns, and collaborate with cross-functional teams to ensure project deliverables are met. Your role involves hands-on SmartCOMM Forms Design, technical leadership, and people management, making you a key player in transforming the P&C insurance value chain.

Responsibilities

• Plan and manage day-to-day activities of team members
• Lead daily stand-up meetings between onsite and offshore
• Analyze the requirements sent by onsite and identify gaps. Highlights any risks and issues
• Review day-to-day offshore deliverables
• Take responsibility of offshore leave plan and resource arrangements
• Prepare daily, weekly and monthly status reports
• Help team in defect triage and technical challenges
• Participate in the entire system development lifecycle and support applications in the document processing, printing, and mail business.
• Support development and production support of correspondence applications like statements, invoices, letters etc.
• Work on multiple initiatives within Document Delivery technology.
• Work closely with multiple teams (Interfacing applications, project team, database administrator, developers, architect) on different platforms (like Unix, include windows, AIX, mainframe)
• Build and maintain reusable artifacts to process high volume data, invoke CCM Tool to compose documents
• End-to-end process flow tracking, ensure data integrity, create reports, send to print and load to archive.
• Help develop standard for best practice and maintain documentation.
• Deploy code across multiple environments from test to production.
• Diagnose and troubleshoot issues.
• Provide production support and development of applications for Document Delivery Technology team
• Provide technical oversight and guidance to development teams, ensuring that implementations are aligned with the architectural vision.
• Evaluate and incorporate emerging technologies and frameworks to enhance application functionality and performance. Foster innovation to ensure solutions are forward-thinking and optimized for future scalability.
• Collaborate with project managers, developers, and business stakeholders to translate complex requirements into functional architectural designs.
• Mentor and train developers on advanced coding standards, new technologies, and architectural principles.
• Ensure architectural integrity and compliance through reviews and by setting up effective governance processes.
• Lead agile development teams, facilitating scrum sessions and ensuring agile practices are followed to optimize project delivery.
• Promote continuous improvement practices for software development and architecture.
  
  

Requirements

• 8+ Years experience in SmartCOMM
• Experience in Draft Editor
• Strong scripting background
• Setting up and working with SmartCOMM Appliance
• Previews and generating outputs using SmartCOMM API
• Knowledge of different platforms, Mainframe, Unix & Windows
• Experience in end-to-end migration project using accelerators
• Experience in Dynamic data import
• Ability to organize weekly status calls
• Risk Management
• Metrics & Measurements
• Defect prevention process
• Excellent problem-solving and debugging skills.
• Ability to work in an agile development environment.
• Strong knowledge on creation of data models based on the provided requirements.
• Strong knowledge of dependency management tools such as Maven/Gradle.
• Strong knowledge on Clean Architecture and Clean code practices
• Good troubleshooting and problem-solving skills with excellent understanding of system development methodologies, techniques, and tools.
• Responsible for leading the delivery teams from end-to-end delivery standpoint.
• Excellent written and verbal communication skills.
• One team approach and team collaboration.
• Positive mindset to learn new technologies.
  
  

Good To Have

• Insurance domain knowledge.
• Prior experience on working on micro services and APIs.
• Good understanding of cloud native application development.
• Understanding of any integration/middleware tools like MuleSoft, ESB Implementations and API Gateways
• Knowledge on Document management and generation systems/applications.
• Experience with CI/CD pipelines.
• Familiarity with message brokers (e.g., RabbitMQ, Kafka).
• Knowledge of front-end technologies (Angular, React).
• Security-conscious development practices.
• Proficient with AWS native services such as EC2, S3, RDS, Lambda, and AWS CLI or Azure services such as Virtual Machines, Blob Storage, Azure SQL Database, Azure Functions, and Azure CLI
• Knowledge of additional Azure or AWS services such as Azure App Service, Azure Logic Apps, and Azure Event Grid or AWS Elastic Beanstalk, AWS Step Function and Amazon EventBridge, which are beneficial for integrating and automating workflows.
  
  

About The Company

Headquartered in New Jersey, US, ValueMomentum is the largest standalone provider of IT Services and Solutions to Insurers. Our industry focus, expertise in technology backed by R&D, and our customer-first approach uniquely position us to deliver the value we promise and drive momentum to our customers’ initiatives. ValueMomentum is amongst the top 10 insurance-focused IT services firms in North America by number of customers. Leading Insurance firms trust ValueMomentum with their Digital, Data, Core, and IT Transformation initiatives.

Benefits

We at ValueMomentum offer you a congenial environment to work and grow in the company of experienced professionals. Some benefits that are available to you are:

• Competitive compensation package.
• Career Advancement: Individual Career Development, coaching and mentoring programs for professional and leadership skill development.
• Comprehensive training and certification programs.
• Performance Management: Goal Setting, continuous feedback and year-end appraisal. Reward & recognition for the extraordinary performers.