Technical Lead

Overview

Job Overview

Responsibilities

• Resolve customer complaints to the full satisfaction of the customer.
• Work with sales team to contribute to business growth.
• Monitor events and check in on customers throughout the day.
• Assist in the generation of technical proposals and cost estimates.
• Lead the evaluation of design IPs, and work with external and internal IP partners.
• Work cash register as needed to ensure prompt service.
• Provide thought leadership and technical guidance to engineering staff.
• Communicate plans, status, and issues to higher management levels.
• Provide general peer to peer training support to those new to department.
• Maintain and review QC data for laboratory testing.
• Make recommendations for hiring, firing and promoting of employees.
• Develop and lead product and process improvement trials and studies.
• Lead the team to begin to leverage process automation and robotics.
• Available to provide the inputs to any action items, deliverables, etc.
• Set and maintain product(s) technical vision and technical roadmap.
• Efficiently use industry specific software to resolve customer inquiries, price checks, inventory queries and price.
• Define, manage and evaluate team members on goals and performance metrics.
• Ensure compliance with established sales and security policies and procedures.
• Participate in teams working on opportunities to promote manufacturing excellence.
• Collaborate with product stakeholders to translate business problem statements into technical solutions.

Qualifications

• Bachelor's or Graduate's Degree in business, engineering, computer science or mathematics, or equivalent experience.
• Experience with Oracle Analytics, PHP Language, Big Data, C, C#, SQL, JAVA, and React software and systems, MERN, Angular, Node - JS
• Experience working with cloud software and systems, statistics, and big data.
• Can participate in Agile ceremonies including daily scrums.
• Prior experience in team management and a natural leader. Six Sigma Training encouraged.
• Strive for continuous improvement and collaborate with all team members to problem solve.
• Can utilize humor when necessary.
• Is a critical thinker and problem solver.
• Demonstrated experience with computing, writing protocols, and business process analysis.

Job Type: Full-time

Pay: ?40,000.00 - ?70,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Schedule:

• Day shift

Ability to commute/relocate:

• Jodhpur, Rajasthan: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Work Location: In person