Technical Lead

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

Security Technology Services – Network Security Technology – Detection – Team Lead

EY Technology

Technology has always been at the heart of what we do and deliver at EY. We need technology to keep an organization the size of ours working efficiently and securely. We have more than 300,000 people in more than 160 countries, all of whom rely on secure technology to be able to do their job every day. Everything we use as a firm depends on our security mindset. Our laptops, our mobile devices, connecting our people to our clients, enabling hundreds of internal tools for us and external solutions delivered to our clients is only successful with effective. Securing technology is our passion please join us and show us your passion.

The opportunity

We are looking for a Network Security Operations Team Lead, who will become part of our Security Technology Services team. This leadership role is crucial to managing and advancing our network security tools and ensuring EY infrastructure remains secure, resilient, and fully aligned with the needs of the business. You will not only oversee critical aspects of our operations, driving the implementation and optimization of cutting-edge technologies, collaborating closely with internal and external teams to ensure our network security posture remains robust.

Your Key Responsibilities

The Network Security Operations Team Lead will play a central role in both maintaining and enhancing our network infrastructure security. This includes managing the daily operation of security tools, introducing operational improvements, and guiding the implementation of new technologies to ensure optimal performance.

• Provide technical oversight of Information Security technologies that fall under the team’s responsibilities, confirming they are operating within agreed service levels and at peak possible performance
• Manage, drive and coordinate planned maintenance activities as well as the standardization and automation of processes and procedures for Information Security technologies.
• Act as a key project representative, managing both individual and team activities to ensure successful project completion, from planning through execution.
• Engage senior business and technology leaders, communicating complex technical issues and challenges across all levels of the technology stack and ensuring transparency in the resolution process.
• Provide escalation support for production-related issues to minimize downtime and maintain operational continuity.

Skills and attributes for success

We are interested in people who bring support engineer experience from managing a large enterprise environment – specifically, detailed troubleshooting of issues, strong analytical skills, collaborating with various technical teams across multiple disciplines, and communicating effectively with stakeholders and internal and external customers. As a successful candidate you will have functional and/or technical experience in supporting network technologies including hands on experience on the Firewalls, Proxies, IDS/IPS tools, NetFlow monitoring tools, and python / shell scripting.

To qualify for the role, you must have

• 1 to 5 years of experience in team management
• Bachelor's degree in computer related field or equivalent work experience.
• 5+ years of experience in managing network infrastructure
• The ability to train & coach staff in technical processes and practices.
• Strong English language skills – written and verbal
• Experience in project management, service introduction, and service readiness

Ideally, you’ll also have

• Deep understanding of Proxy infrastructure and Firewalls
• Deep exposure in the network infrastructure support
• CCNA/CCNP/Checkpoint/Zscaler (ZPA, ZDX, ZIA) certifications will be a plus
• Information Technology Infrastructure Library (ITIL Foundations)

What we look for

We are looking for people who are comfortable working with culturally diverse on/offshore team members, able to react appropriately during stressful and ambiguous situations.

What working at EY offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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