System Administrator

Overview

Job Description:

**Network Skills required,
**Software installation and troubleshooting solving for all types of errors .
**Hardware knowledge required.
**Improve customer service, perception, and satisfaction.
**Fast turnaround of customer requests.
**Ability to work in a team and communicate effectively.
**Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and agreed outages.
**To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
**Interpersonal skills: such as telephony skills, communication skills, active listening and customer-care.
**Diagnosis skills of technical issues.
**Ability to multi-task and adapt to changes quickly
**Technical awareness: ability to match resources to technical issues appropriately.
**Service awareness of all organization’s key services for which support is being provided.
**Understanding of support tools, techniques, and how technology is used to provide services.
**Typing skills to ensure quick and accurate entry of service request details.
**Self-motivated with the ability to work in a fast-moving environment.

Requirement: Should have there own laptops

ready to work for night shift or rotational shift.

Job Types: Full-time, Permanent

Benefits:

• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Day shift
• Night shift
• Rotational shift
• Weekend availability

Work Location: In person