Sr. Software Engineer, Search and AI

About Highspot

Highspot is a software product development company and a recognized global leader in the sales enablement category, leveraging cutting-edge AI and GenAI technologies at the core of its robust Software-as-a-Service (SaaS) platform. Highspot is revolutionizing how millions of individuals work worldwide. Through its AI-powered platform, Highspot drives enterprise transformation to empower sales teams through intelligent content management, training, contextual guidance, customer engagement, meeting intelligence, and actionable analytics. The Highspot platform delivers advanced features tailored to business needs, in a modern design that sales and marketing executives appreciate and is the #1 rated sales enablement platform on G2 Crowd.

While headquartered in Seattle, Highspot has expanded its footprint across America, Canada, the UK, Germany, Australia, and now India, solidifying its presence in the Asia Pacific markets.

About The Role

As a Sr. Software Engineer in Search, you will leverage the latest innovation in search / AI technology to improve search relevancy, ranking and recommendations. You will collaborate with key stakeholders (including other product teams and customer-facing teams) to analyze search-related issues and requirements to architect and develop efficient and scalable solutions. You will review, analyze, maintain, and optimize existing search implementations. You will be working with a mix of traditional keyword search techniques, hybrid techniques leveraging embeddings, and other uses of AI technology to optimize results for users. You will rigorously measure and drive the quality of the results. We're looking for highly motivated individuals who work well in a team-oriented, iterative, and fast-paced environment.

Responsibilities

• Develop highly-available distributed services, including improving existing systems.
• Experiment with different techniques to improve search quality, relevance and experiences.
• Help design and develop new search features and functionality.
• Partner cross-functionally with UX and Product Management to create end-to-end experience that customers love
• Write maintainable and testable code
• Contribute to internal and external technical documentation
• Solve problems relating to mission critical services and build automation to prevent problem recurrence
  
  

Required Qualifications

• 6+ years of relevant professional experience, not including internships/co-ops
• Strong understanding of enterprise search and search architecture.
• Solid experience with search and related technologies such as Solr, ElasticSearch, Lucene.
• Demonstrable experience with schema design, relevancy tuning, boosting and optimization.
• Experience working with cloud services, preferably AWS, Azure.
• Experience with search ranking and machine learning is a big plus
  
  

Equal Opportunity Statement

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of age, ancestry, citizenship, color, ethnicity, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or invisible disability status, political affiliation, veteran status, race, religion, or sexual orientation.

Did you read the requirements as a checklist and not tick every box? Don't rule yourself out! If this role resonates with you, hit the ‘apply’ button.