Sr Cloud DevOps Engineer

United's Digital Technology team designs, develops, and maintains massively scaling technology solutions brought to life with innovative architectures, data analytics, and digital solutions.

Find your future at United! We’re reinventing what our industry looks like, and what an airline can be – from the planes we fly to the people who fly them. When you join us, you’re joining a global team of 100,000+ connected by a shared passion with a wide spectrum of experience and skills to lead the way forward.

Achieving our ambitions starts with supporting yours. Evolve your career and find your next opportunity. Get the care you need with industry-leading health plans and best-in-class programs to support your emotional, physical, and financial wellness. Expand your horizons with travel across the world’s biggest route network. Connect outside your team through employee-led Business Resource Groups.

Create what’s next with us. Let’s define tomorrow together.

Job overview and responsibilities

• Seasoned Cloud DevOps Engineer that creates, maintains, supports, and improves complex cloud operations for United’s PSS (passenger service system) system that runs mission-critical and highly complex modules such as Seats, Inventory, Reservations, and the Day-of-Departure customer processes with special emphasis around continuous improvement of processes by applying modern engineering principles around DevOps and/or Site Reliability Engineering
• This role is responsible for partnering with cross functional application, platform, development, operations, architecture, and Business stakeholders to provide DevOps support for mission critical applications, while helping streamline, automate, and mature existing processes
• Operates with a team of talented nimble engineers and SMEs who bring a lot of energy, focus and fresh ideas that support our mission to provide value by seeing the world “Through Customer' Eyes”
• Designing & developing automation and processes to enable teams to deploy, manage, configure, scale, and monitor applications
• Managing, evolving, and building CI/CD pipelines
• Proactively identifying performance improvements in areas like responsiveness, availability, and scale
• Assisting in building world-class, multi-cloud capable, state-of-the-art products by:
• Automating build processes
• Incorporating static code quality tools
• Helping identify code promotion qualities
• Utilizing and promoting the use of advanced deployment patterns like Canary and Blue/Green
• Building highly resilient cloud eco-systems capable of high availability and scale
• Deploying to public cloud providers like AWS
• Developing and maintaining tools & utilities that help accelerate day-to-day activities of operations and support teams
• Partnering with development and platform/prod support teams at the appropriate stages in application development to ensure any new systems or projects leverage enterprise DevOps standards
• Improving self-reliance and reducing dependency on the availability of development or platform/prod support team resources for experimentation and implementation of novel DevOps or SRE automations
• Bringing a passion to stay on top of tech trends, experiment with and learn new technologies, participate in internal technology communities, and mentor other members of the team
• Modernize DevOps and SRE mindset to solve problems through systematization

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates, and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status, and other protected status as required by applicable law.