Specialist System Administrator, Microsoft Fabric - R&D Data Catalyst Team

Role Description:

The R&D Data Catalyst Team is responsible for building Data Searching, Cohort Building, and Knowledge Management tools that provide the Amgen scientific community with visibility to Amgen’s wealth of human datasets, projects and study histories, and knowledge over various scientific findings. These solutions are pivotal tools in Amgen’s goal to accelerate the speed of discovery, and speed to market of advanced precision medications.

This hands-on technologist is an expert in utilizing the Microsoft Fabric platform to deliver the front end of the Data Catalyst solutions, providing overall guidance on platform capabilities, standards and techniques to the team, and to the wider Amgen technical community.

Roles & Responsibilities:

• Oversee and manage the implementation, operations, and performance of Microsoft Fabric and Power BI solutions.

• Develop, standardize, and enforce operational processes and best practices for Power BI development and reporting across the organization.

• Collaborate with cross-functional teams to ensure seamless integration and performance of data pipelines, reports, and dashboards in Power BI.

• Monitor and optimize the performance of Power BI reports and dashboards, ensuring high availability and responsiveness.

• Ensure governance, data security, and compliance standards are maintained across Power BI and Microsoft Fabric environments.

• Provide ongoing support, troubleshooting, and training for Power BI users within the organization.

• Stay up-to-date with the latest updates, features, and best practices related to Microsoft Fabric and Power BI, and ensure these are incorporated into operations and standards.

• Lead and contribute to the development and execution of strategies for the enhancement of Power BI capabilities, ensuring consistency in user experience and report quality.

• Define and document technical standards, best practices, and data governance policies for Power BI, Microsoft Fabric, and Microsoft PowerApps.

• Create, prioritize, and maintain the backlog for standards development, poc’s and optimization work

• Identify techniques to match to user feature needs

• Develop POC’s for new Microsoft feature releases.

• Maintain “PowerBI 101” and higher level training materials and deliver training to various communities

• Conduct market research and competitive analysis to identify opportunities and inform product strategy

• Analyze customer feedback and support data to identify pain points and opportunities for product improvement

Basic Qualifications and Experience:

• Master’s degree with 4 to 6 years of experience in Product Owner / Platform Owner / Service Owner OR

• Bachelor’s degree with 6 to 8 years of experience in Product Owner / Platform Owner / Service Owner OR

Functional Skills:

Must-Have Skills:

• Strong knowledge of Agile methodologies and product management principles, and backlog and feature management tools including Jira and Confluence

• Strong knowledge of IT service management (ITSM) principles and methodologies

• Strong experience in Microsoft Fabric, including data integration, data management, and analytics solutions.

• Expertise in Power Query, DAX, and Power BI Desktop for data transformation, modeling, and visualization.

• Solid understanding of data governance, security, and compliance in Power BI and Microsoft Fabric environments.

• Experience with Power BI Service and Power BI Report Server for report publishing, sharing, and management.

• Proven experience optimizing performance and troubleshooting Power BI reports and dashboards.

• Ability to work in a collaborative, fast-paced environment with multiple teams.

• Strong communication skills to engage with both technical and non-technical stakeholders

Good-to-Have Skills:

• Experience in developing differentiated and deliverable solutions

• Experience with human data, ideally human healthcare data

• Familiarity with laboratory testing, patient data from clinical care, HL7, FHIR, and/or clinical trial data management

Professional Certifications (please mention if the certification is preferred or mandatory for the role):

• Microsoft Certified: Data Analyst Associate (Power BI) or related certification.

• Experience with Microsoft Azure and cloud-based analytics solutions.

• Knowledge of SQL, data warehousing, and ETL processes.

• Experience with Power Automate and Power Apps integrations with Power BI.

• SAFe Agile Practitioner (6.0)

Soft Skills:

• Excellent analytical and troubleshooting skills

• Deep intellectual curiosity, particularly about data patterns, and learning about business processes and “life of the user”

• Highest degree of initiative and self-motivation

• Strong verbal and written communication skills, including presentation of varied audiences through complex technical/business topics

• Confidence in leading teams through prioritization and sequencing discussions, including managing stakeholder expectations

• Ability to work effectively with global, virtual teams, specifically including leveraging of tools and artifacts to assure clear and efficient collaboration across time zones

• Ability to manage multiple priorities successfully

• Team-oriented, with a focus on achieving team goals

• Strong problem solving, analytical skills;

• Ability to learn quickly and retain and synthesize complex information from diverse sources