Software Engineer-Bot

Overview

Immediate Hiring – Software Engineer (Remote) | Contact Center Automation

We are looking for a Software Engineer to join our Contact Center Automation team. This role involves working on voice bot automation, enhancing customer experience through AI-driven call flows.

Location: Remote
Joining: Immediate
Salary: Negotiable for the right candidate

Key Responsibilities:

✔ Develop and optimize Node.js applications for call flow automation
✔ Integrate with APIs and Google Dialogflow CX (NLP engine)
✔ Write clean, scalable, and testable code using best practices (Jest for unit tests)
✔ Design call flows in Google Dialogflow CX based on business needs
✔ Engage in analysis, debugging, and troubleshooting
✔ Collaborate with developers across teams in an Agile/Scrum environment
✔ Own your deliverables from development to deployment & maintenance

Requirements:

✅ 5+ years of experience as a backend software developer (any language)
✅ Strong experience with Node.js & TypeScript
✅ Knowledge of Object-Oriented & Functional Programming principles
✅ Experience in API development & integration
✅ Strong focus on writing testable, high-quality code
✅ Fluent spoken & written English

Preferred Skills (Good to Have):

Knowledge of Google Cloud Services

Experience with NLP Automation services & bots
Experience with Google Dialogflow CX (or similar NLP platforms)

Apply Now: Send your resume to sapna@orangesiri.com

Job Types: Full-time, Permanent

Pay: ₹1,000,000.00 - ₹2,500,000.00 per year

Benefits:

• Health insurance
• Provident Fund
• Work from home

Schedule:

• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• TypeScript: 5 years (Preferred)
• Node.js: 5 years (Preferred)
• Google Dilagflow: 3 years (Preferred)

Work Location: Remote