Software Engineer - RPA

Job Description:

Job Title – Software Engineer – RPA

The Purpose of This Role

The associate will work within a rapidly changing and growing Robotic Process Automation (RPA) environment. RPA team collaborates with business partners and multiple operation teams to develop, implement, and maintain RPA solution to generate efficiency in the process.

The Value You Deliver

The successful candidate will be acting as a liaison with business, RPA management team and will be responsible for developing, implementing, and maintaining RPA solution on Blue Prism platform by applying his/her knowledge of business requirements, subject matter expertise and co-ordination with SME, management, and other stakeholders.

• Stakeholder management: Identify partners’ needs and effectively engage with them to handle communication, alignment, reporting and escalations.

• Delivery management: Ensure that the SLAs (both internal and partner/client) of all the services are met or exceeded e.g., BOT development timeless, quality of work (customer ask vs. actual BOT output)

• Drive superior customer experience

• Reporting: Management reporting, delivery status reporting and meeting all other communication needs of the organization.

• Risk Plan, to identify portfolio level risks and dependencies, and develop and execute mitigation strategies

The Skills that are Key to this role

Technical / Behavioral

• Hands-on experience with RPA - Blue prism tool and related skills - RPA Methodology, RPA life cycle and Best Practices

• Good knowledge of at least one coding language C#/Java, VB Script, Excel VBA (Excel Macros)

• Basic knowledge of Python scripting language

• Blue Prism backend automation (Code based, API)

• Analyze and troubleshoot technical issues related to automation solutions

• Stay up to date with the latest developments in Blue Prism technology and industry trends

• Strong and effective communication skills (verbal & written)

• Analytical skill and solution mind-set

• Ability to adopt change (change management)

• Willingness to work in various shifts

• Project management

• Stakeholder management

The Skills that are Good to Have for this role

• Legacy system understanding

• Automation & project management experience will be an added advantage

How Your Work Impacts the Organization

Manual work will be eliminated by deploying RPA solutions (BOTs) which eliminate or reduce risk for the business along with generating efficiency.

The Expertise We’re Looking For

• Graduate: Technical side of graduation will be advantageous

• Mandatory Technical Skills: Basic understanding of computer & programming

• BOT Development and Production experience

Company Overview

Location: Bangalore

Shift timings: 1:00 pm - 10:00pm

Certifications:

At Fidelity, building a better financial future— for everyone— is our mission. For the last 75+ years, our privately-held company has remained committed to supporting our clients throughout their lifelong financial journeys.

Our formula is simple: we support our team, and they support our customers. That culture begins with our employees, whose personal and professional growth is key to our collective success. In keeping with that legacy, our privately-held company offers associates career stability and security, while at the same time encouraging your professional exploration and growth. At Fidelity India, we are proud to continue that legacy. With offices in Bangalore and Chennai, our Indian branch is now celebrating 20 years as a Global Capability Center. To find out more, visit India.Fidelity.com, or our global site at fidelitycareers.com.

Fidelity Investments is an equal opportunity employer, and whenever possible we accommodate applicants with disabilities who need adjustments to complete the application or interview process. Please email us at accommodations@fmr.com or call 800-835-5099 for more information