Senior Technology Business Analyst

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

• More than 6 years of experience in Business Analysis or related experience in IT
• Demonstrates good learning agility to understand the Product components
• Responsible for analyzing and understanding of business and functional requirements
• Translating complex business needs and requirements in detail and be able to translate them into functional and technical specifications.
• Work closely with developers and end users to ensure technical and functional compatibility
• Conducting detailed gap analysis of a product versus the requirements and doing Impact Analysis
• Creates project specific planning and scope documentation and secures stakeholder sign off
• Perform System Testing to ensure the delivery of quality product and UAT support from a functional perspective
• Prepare release notes for new changes/enhancement done in the system
• Creates end-user documentation (e.g., user guides, process flow charts, training materials)
• Presents complex data and analysis in an easily understood format so it is suitable across diverse groups with varying abilities
• Facilitates cross functional communication and recognizes need to engage other stakeholders and SME's in a project
• Acts as a liaison between commercial and technical functions
• Strong problem-solving and analytical skills
• Understanding of Project Life Cycle and STLC
• Strong team player
• Work in TFS/Azure DevOps, tracking user stories and managing sprints
• Ability to work with a sense of urgency and attention to detail
• Excellent oral and written communication skills

Preferred

• Experience in SQL queries
• Experience in ETL/EDI processes and Reports
• Experience of US Healthcare payer domain
• Knowledge of health insurance industry - Claims processing, ICD 9/10, Medicare, or Medicaid
• Experience in UML Modeling

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to FTADAAA@conduent.com. You may also click here to access Conduent's ADAAA Accommodation Policy.

At Conduent we value the health and safety of our associates, their families and our community. For US applicants while we DO NOT require vaccination for most of our jobs, we DO require that you provide us with your vaccination status, where legally permissible. Providing this information is a requirement of your employment at Conduent.