Senior Technical Business Analyst/ODM Developer

About This Role

CAE is a high-technology company, at the leading edge of digital immersion, providing solutions to make the world a safer place. Our flight services business delivers software solutions to more than 150 airline customers.

Here are a few reasons why folks love working at CAE!

• Meaningful work that drives professional development
• Ability to enter and grow within the technology industry
• Work in a collaborative environment
• Be part of a high-performance team

Airlines and business aircraft operators face pressures like few others. In a heavily regulated, competitive, ultra-visible industry, they require a suite of digital tools to efficiently plan their operations and deploy their people while optimizing their performance, compliance, and customer satisfaction. That’s where CAE Civil Flight Services comes in. With our flight operations and optimization digital solutions, CAE Civil Flight Services equips aviation professionals with the data needed to make informed decisions and take control of critical tasks, so they stay focused during regular and irregular operations, such as during adverse weather events like snowstorms. By bringing together the expertise of CAE, Merlot, RB Group, and Airline Operations Portfolio solutions, CAE’s Civil Flight Services offers a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation, and Crew Engagement.

The Product and Services Delivery team of CAE Civil Flight Services is looking for a motivated individual to join us as a Senior Business Analyst / ODM Rule Developer to help us deliver world-class Crew Manager and Recovery Manager solutions.

Job description

Crew Manager and Recover Manager Business Analysts are members of a techno-functional team specialized in implementing and delivering Crew Manager, Recover Manager, and other airline operations management solutions/modules as part of the Crew Manager suite for various airlines across the world. Delivery Business Analyst will also be the Subject Matter Expert on these solutions and will be involved in training airline analysts on the tools and ensuring the product is adopted effectively and efficiently by the airline.

The holder of this position will be required to handle requirements to solve complex business problems using different technology and system views in one or more assigned functional areas of the crew domain. The suitable candidate for this position should meet one of the following criteria:

• Good Airline/Crew Domain Knowledge
• Exceptional Airline/Crew Domain knowledge + Good Java/Python/Angular/React/C++ knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)
• Exceptional Airline/Crew Domain Knowledge + Interest to learn and code rules in ODM (IBM Operational Decision Manager)

Responsibilities:

• As a team member of the cross-functional SCRUM team, the candidate will work with all team members on delivering high-quality software: well-designed, efficient, and testable business rules code using ODM (IBM Operational Decision Manager).
• Gather requirements from the customer directly or from aviation regulatory body websites, interpret them into system requirements, document them, code business rules using ODM (IBM Operational Decision Manager), create and test scenarios, write automation scripts, and deliver the business rules to the customer.
• Work on high-value (revenue) projects with large-scale customer impact and showcase ability to operate under limited direction and minimal oversight. Display the ability to delineate requirements to solve complex business problems using differing technologies and system views across multiple functional domains (within the company and between the company and its customer) on high-profile and/or mission-critical efforts and projects.
• Exhibit in-depth knowledge and showcase the ability to represent all customer and industry needs; typically lead and coach a team of subject matter experts and help them to upskill.
• Work closely with customers, both remotely as well as on-site, to train, extract and define business requirements.
• Work closely with internal stakeholders to successfully implement Crew software systems within the planned duration and budget.
• Develop a thorough understanding of the application’s user interface, both from functional business and technical process standpoint, in order to implement, install, and help in solution adoption and integration into customer’s business processes.
• Participate in Interactive Pilot Assessment (IPA) meetings & other project-related workshops/meeting to understand customer's business processes and demo application functionality as well as business rules scenarios to the customers.
• Test and document new releases and/or new or changed functionality in modules.
• Ensure that approved methods, processes, and tools are consistently used.
• Demonstrate effective teamwork skills.

Preferred Experience / Skills:

• Over 5 years of Java/Python/Angular/React/C++ knowledge + Interest in learning and code rules in ODM (IBM Operational Decision Manager)
• A bachelor's degree or equivalent technical experience is strongly desired.
• Proven Analytical skills.
• Good understanding of database concepts and working knowledge of SQL & basic understanding of Linux and Windows Platform.
• Basic knowledge of Unix commands.
• Advanced knowledge of Microsoft Excel and PowerPoint.
• Must be organized and be able to multi-task and work in all areas as needed.
• Prior experience/knowledge on Cloud (AWS and Azure) platform is an advantage but not required.
• Proficient English written and oral communication skills. Command of a second language is an advantage.
• Identify problems and be able to determine when appropriate escalation is required.
• Must be willing to travel 10-35% of the time.

Preferred Technical Skills:

• DBMS: Oracle, SQL
• Operating Systems: UNIX, Linux and Windows
• Microsoft Tools: Microsoft Word, Excel, PowerPoint, SQL Developer
• Other Tools: IBM Operational Decision Manager (V8.9 and above), Java/Python/Angular/React/C++, Rally, JIRA, WinSCP, Putty

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Position Type

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal-opportunity employer committed to diversity, equity, and inclusion. As "One CAE," we take affirmative action to ensure equal opportunity for all applicants regardless of race, nationality, colour, religion, sex, gender identity and expression, sexual orientation, disability, neurodiversity, Veteran status, age, or other legally protected characteristics.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. If reasonable accommodation is needed to participate in the job application or interview process, please get in touch with us at rh-hr@cae.com.