Senior System Administrator

Overview

Role: Sr. System Administrator

Experience: 6+ Years in IT Infrastructure Operations & Support; Datacenter operations, Virtualization

Location: Gurugram- Hybrid work mode

Shift: US EST- Night Shift

System Admin will be responsible for day-to-day IT infrastructure operations/supports/escalations. A person should have a deep understanding of IT Datacenter operations & technical processes. The person will be responsible for working with different multi-functional teams to onboard new transitions & processes or improving the existing ones. This role requires specialized technical skills in Windows Servers, Networking, Datacenter & cloud operations support to handle technical issues.

Principal Responsibilities

Working as System Admin is to support day-to-day IT infrastructure operations/supports/escalations & ensuring process alignment. Acting as process owner of Level 2 Support & escalations: 40%

Manage & lead Datacenter operations activities. Perform life cycle management of datacenter equipment’s. Coordinating with respective vendors & stakeholders.: 20%

Identifying gaps and improvement areas. Propose and implement corrective measures. Organize and prioritize workload. Imbibing new insights & suggestions for overall growth/improvement of process.: 15%

Maintaining documentation of new technical transitions/processes and ensuring the knowledge transfer to the team.: 10%

To prepare management reports & dashboards to track the critical KPIs 10%

Perform other duties, as assigned. 5%

Skills, abilities, and other attributes:

• 6+ years of professional experience in IT Infrastructure Operations & Production Support environment.
• Should have experience in leading technical transitions/projects, solutioning, data center consolidations, large scale enterprise systems integration, IT Strategy and Management, IT Transformations, Cloud Architecture and migrations.
• Working with Service Delivery and Engineering teams to provide support as needed to clarify service expectations, including providing diagrams, verbal explanation, and written documentation.
• Should be able to communicate & present solutions to respective stakeholders & senior leadership.
• Strong hands-on experience in managing Active Directory, DNS, DFS, DHCP & Microsoft 365.
• Strong troubleshooting skills in managing Windows/Linux servers performance issues & health checks.
• Good hands on experience on Nutanix HCI, AHV, VMWare & Citrix Xendesktop VDI virtualization technologies.
• Strong administration & troubleshooting skills on SSO, Okta, Microsoft MFA.
• Hands on experience in patching & updating windows OS environment using MS Intune & WSUS servers.
• Work with Security team to fix vulnerabilities identified in the systems & applications.
• Strong understanding of Datacenter architecture, Virtualization, Storage, Network links LAN/WAN, firewalls, routers, switches & interfaces.
• Should be able to perform BCP & DR solutions.
• Experience in automation tools like Ansible, chef, puppet.
• Facilitate investigation of complex technical issues, work with vendors if needed & evaluate RCA’s.
• Should have experience on monitoring tools like SolarWinds, Nagios, Datadog to monitor IT Infrastructure & services.
• Have administration knowledge on Cloud models like Azure & AWS.
• Strong understanding in ITIL Processes i.e. Incident/Problem/Change/Event Management
• Self motivated, able to prioritize and execute tasks in a high-pressure environment.
• Consistent track record in bringing innovative ideas and its implementation to improve the overall effectiveness of IT Operations.
• Advanced proficiency with MS Office Tools, Service Now, Reporting
• Good communication & interpersonal skills.
• Skill Set Tools: Windows OS 2019,2016,2012, Active Directory, Citrix, SCCM, OKTA, MFA,M365, SolarWinds, Databases, Linux OS RHEL/Ubuntu/Debian, VMWare & Hyper-V, Budgeting, Mentoring.

Interested individuals can apply here or share the resume to hr@lancetechsolutions.com

Job Types: Full-time, Permanent

Pay: ₹1,500,000.00 - ₹1,800,000.00 per year

Work Location: In person