Gurugram, Haryana, India
Information Technology
Full-Time
Merck Group
Overview
Work Your Magic with us!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Your Role: The IT Project and Portfolio Management Office (IT PMO) at is responsible for overseeing the strategic planning, execution and governance of over 1,000 IT projects across three sectors and support functions. The IT Projects and Portfolio Management Support assist key stakeholders, including IT project managers, portfolio leaders, accounting, and controlling, in the execution of various processes such as creation of tickets for approvals, change requests, accounting, forecasting, and master data management.
Who You Are
Basic Minimum Qualification:
Apply now and become a part of our diverse team!
Ready to explore, break barriers, and discover more? We know you’ve got big plans – so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich mix of people, customers, patients, and planet. That's why we are always looking for curious minds that see themselves imagining the unimaginable with us.
Your Role: The IT Project and Portfolio Management Office (IT PMO) at is responsible for overseeing the strategic planning, execution and governance of over 1,000 IT projects across three sectors and support functions. The IT Projects and Portfolio Management Support assist key stakeholders, including IT project managers, portfolio leaders, accounting, and controlling, in the execution of various processes such as creation of tickets for approvals, change requests, accounting, forecasting, and master data management.
Who You Are
Basic Minimum Qualification:
- Bachelor’s degree (Business Admin, IT)
- Experience: 4+ Years
- Ability to work with people from various backgrounds/cultures and remote teams in different time zones
- Excellent interpersonal communication skills consisting of excellent English writing and speaking skills
- Strong customer orientation
- Analytical skills, strong perseverance, a high degree of initiative and independence.
- Results oriented.
- Ability to identify complex issues and bottlenecks that sometimes cross departmental boundaries and proactively resolve them
- Team player.
- Previous experience with transactional systems and processes (eg ERP, P2P, SNOW...) a plus
- 1st level support to project and portfolio management systems and tools users.
- Open tickets on request, follow up on user requests (e.g. licence/access requests and update license documentation), troubleshoot issues & test solutions, communicate on progress
- Ensure user manuals and workings instructions are up to date according to tools releases and process changes
- Document attendance and feedback records for learning sessions and other training
- Support preparation of Portfolio Management Office newsletters, and intranet information for end users
- Support global ERP rollouts (e.g. testing) impacting projects
- Management of the ERP setup reference list used for collaboration with accounting
- Project and Portfolio Management tool master data updates based on financial/controlling input
- Support automation enhancements and processes simplification.
Apply now and become a part of our diverse team!
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