Senior Software Engineer, AI ML

A career that’s the whole package!

At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate, support for growth through individual and team development, and an environment where all voices can be heard.

Conga crushes complexity within an increasingly complex world. With our revenue lifecycle management solution, we transform your unique complexities for order configuration, execution, fulfillment, and contract renewal processes with a single critical insights data model that adapts to ever-changing business requirements and aligns the understanding and efforts of every team.

Our mission: Empower customers to deliver transformational revenue growth by aligning teams, processes, and technology to maximize customer lifetime value.

Our approach is grounded in the Conga Way, a framework for what we stand for and everything we do as an organization — from hiring to decision making and product development. Developed with direct input from our colleagues, the Conga Way is the foundation for our culture.

Job Title: Sr. Software Engineer

Locations: Bangalore / Ahmedabad / Pune

Reports to: Director, Software Engineering

A quick snapshot…

We are looking for a talented Senior Software Engineer to help us build the next-gen Conga products. You will act as a subject matter expert as this will pertain to building architecture and working with cross-functional teams to help resolve issues. Working closely with senior stakeholders to understand business requirements and help them translate these into technical requirements for the development team. The Platform Services team is a tightly integrated team serving the foundational platform components of the Conga products. We architect, build, run, and support all the internal systems and services that run the Cloud Revenue Lifecycle Management.

Why it’s a big deal…

This is one of the critical roles in the project, where you will be an expert in product development, a good team player, and will lead and mentor your team members. We believe in using the best tools for the task at hand so the ability and desire to learn new programming languages and technologies is a must. All of this adds up to an exciting, challenging, and always interesting place to work, where complex problems are found and solved every day. This role determines the root cause for the most complex software issues and develops practical, efficient, and permanent technical solutions.

Are you the person we’re looking for?

Related Experience. You should have 5+ years in experience in the development of AI models, writing code, building algorithms, and deploying models into production environments. Previous experience with NLP and Generative AI. Finetuned LLM and LM models like GPT 4, Llama, BERT etc and experience in building RAG pipelines. Experience with deep learning models, recommendation engines. Good to have: exposure to Agentic AI models like Semantic Kernel/Lang Graph Use of CI/CD pipelines, containerization (Docker, Kubernetes), and cloud deployment (Azure/AWS/GCP).

Component and Service Design. Design and build reusable components, microservices, and APIs that can be leveraged across multiple AI projects within Conga. Develop and maintain libraries of reusable code, tools, and templates that accelerate AI development. Ensure that all components are built for integration with existing systems, supporting seamless data flow and interoperability. Communicate complex technical concepts to stakeholders, ensuring that they understand the capabilities and limitations of AI technologies.

Deployment Tools. You should possess hands-on experience working with containers and Kubernetes and Demonstrate success executing development work within an Agile environment.

AWS or Azure Cloud. You should be proficient with cloud architecture, cloud design patterns, and AWS or Azure cloud technologies.

Education. A bachelor’s degree in Engineering or equivalent.

Here’s What Will Give You An Edge…

Effective communication and interpersonal skills. You’re comfortable initiating and engaging in collaborative discussions. You are skilled at reading and adapting to different communication styles. When you speak, you are clear and concise. Your strong listening skills help to build trust and foster connections with our clients. They also ensure you collect the right information so you can resolve issues most expediently.

Initiative. You do not wait around for things to happen or for your manager to tell you what to do. You are not only proactive about completing your own work, but when you sense the need to introduce a project that will benefit the team or the organization -- even if it’s outside your scope of work -- you put a proposal together, talk to the team about it, and own it. And that also goes back to having an entrepreneurial spirit.

Passionate Problem Solver. Proactive, self-driven, and enjoys solving complex problems, not just in the primary area of responsibility but across boundaries. Identify and implement best practices for coding as well as development processes and perform as a trusted contributor requiring little to no supervision and demonstrating the ability to meet deadlines, exceed goals, and create benchmarks for success.

Did we pique your interest? 

If this sounds like the kind of job you would love in the kind of environment where you would thrive, please click apply. We'd love to hear from you! 

Don’t meet every requirement for the role?  

Studies have shown that women and members of ethnic minorities are less likely to apply to jobs unless they meet every single qualification. At Conga we are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You just might be the right candidate for this or other roles. 

Additional Information

Conga is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants regardless of race, color, religion, gender, gender identity, age, national origin, disability, parental or pregnancy status, marriage and civil partnership, sexual orientation, veteran status, or any other characteristic protected by law. We understand interviewing can be stressful for those with disabilities. If reasonable accommodation is needed to allow you to show us your best self, please let your recruiter know as soon as possible. All your information will be kept confidential according to EEO guidelines. Conga is not open to third party solicitation or resumes for our posted FTE positions. Resumes received from third party agencies that are unsolicited will be considered complimentary.

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