Overview
Qualification & Technical skills:
- Bachelor's degree in a relevant field such as computer science, mathematics, statistics, or a related discipline. A master's degree is a plus.
- 5+ years of experience in data analysis or a similar role, preferably in the technology, marketing, or SaaS industry.
- Proficiency in SQL and experience with data manipulation, extraction, and analysis using SQL-based tools.
- Strong programming skills in Python, R, or other relevant languages for data analysis and statistical modeling.
- Experience with data visualization tools such as Tableau, Power BI, or similar platforms.
- Solid understanding of statistical analysis techniques and their practical application.
- Familiarity with cloud-based data platforms (e.g., AWS, Google Cloud Platform) and their associated services.
- Excellent problem-solving skills and ability to work with large and complex datasets.
- Strong communication and presentation skills, with the ability to convey complex ideas to both technical and non-technical audiences.
- Proven ability to work collaboratively in cross-functional teams and manage multiple projects simultaneously.
- Experience with email marketing, digital marketing analytics, or customer analytics is a plus.
- Knowledge of data privacy and security regulations (e.g., GDPR, CCPA) is desirable.
What you'll do:
- Utilize advanced data analytics techniques to extract actionable insights from large and complex datasets.
- Collaborate with stakeholders to identify and define key business questions and objectives.
- Design and develop data models, algorithms, and visualizations to effectively communicate findings and recommendations to both technical and non-technical stakeholders.
- Conduct thorough analysis of customer and market data to identify trends, patterns, and opportunities for business growth.
- Collaborate with product teams to develop and optimize data-driven product features and enhancements.
- Work closely with data engineering teams to ensure data integrity, quality, and availability for analysis.
- Provide mentorship and guidance to junior analysts, fostering their professional growth and development.
- Stay up to date with industry trends and emerging technologies in data analytics and contribute innovative ideas to enhance our analytical capabilities.
- Support the development and implementation of data governance practices and policies.
- Collaborate with internal teams to define and track key performance indicators (KPIs) and metrics.
Who We Are:
unifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Jamaica, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, unifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At unifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
unifyCX is a certified minority-owned business and an EOE employer who welcomes diversity.
Similar Jobs
View All
15 Hours ago
MTS II - Software Engineer
Information Technology
- 4 - 7 Yrs
- Pune
MAJOR RESPONSIBILITIES
• Design, implement, integrate, and verify software applications and tools using JavaScript, NodeJS, and C++.
• Enhance, optimize, and improve the efficiency and robustness of current software, with a particular focus on OSS ...
2 Days ago
Business Advisory Analyst
Information Technology
- Bangalore, Karnataka, India
Skill required: Banking Services - Core BankingDesignation: Business Advisory AnalystQualifications:BBA/BCom/Master of Business AdministrationYears of Experience:3 to 5 yearsAbout AccentureAccenture is a global professional services company with lea...
2 Days ago
Front End Developer
Information Technology
- Bangalore, Karnataka, India
Position Title: Front End DeveloperCompany: Johnson Controls (JCI)Location: BangaloreJob Summary: We are seeking a talented Front End Developer with 4-7 years of experience to join our dynamic team. The ideal candidate will have a strong background ...
2 Days ago
Database Engineer III (Big Data)
Information Technology
- Bangalore, Karnataka, India
LivePerson (NASDAQ: LPSN) is the global leader in enterprise conversations. Hundreds of the world’s leading brands — including HSBC, Chipotle, and Virgin Media — use our award-winning Conversational Cloud platform to connect with millions of consume...
2 Days ago
Data Scientist Manager
Information Technology
- Bangalore, Karnataka, India
Job DescriptionLeads a team of people who design, develop and program methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product e...
2 Days ago
Data Scientist Manager
Information Technology
- Bangalore, Karnataka, India
Job DescriptionLeads a team of people who design, develop and program methods, processes, and systems to consolidate and analyze unstructured, diverse “big data” sources to generate actionable insights and solutions for client services and product e...
2 Days ago
Sr. QA Engineer
Information Technology
- Bangalore, Karnataka, India
Role Summary:Picarro is seeking an exceptional Sr. QA Engineer for functional testing of Picarro Analyzers. This role expects you to analyze requirements, create and execute test-plan, and record results in test-repo. This person is also expected to...
2 Days ago
C++ Graphics and Windowing System Software Engineer - Mir
Information Technology
- Bangalore, Karnataka, India
We build a high-performance, high-efficiency stack for window managers and display subsystems in C++, called Mir. We're growing the team and looking for new colleagues who share our passion for precision, performance and user experience.Our goal is ...
Talk to us
Feel free to call, email, or hit us up on our social media accounts.
Email
info@antaltechjobs.in