Senior Data Analyst - Billing

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com .

BitGo is seeking a Data Analyst to join our Data Science and Analytics Team for 6 months. In this role, you will contribute to refining the framework that supports our expanding business and enable data-driven decision-making.

Responsibilities:

• Collaborating closely with the Billing team to continuously enhance billing logic for client billing and other related billing processes.
• Propose and implement solutions to address billing issues and improve processes to prevent recurrence.
• Design and implement snowflake based engineering solution to help manage client billing at scale
• Investigate client queries related to billing data promptly and thoroughly.
• Analyze quality of data sets and check for gaps in data
• Maintain billing peripheral systems manually to ensure accuracy
• Review customer contracts and opportunities in Salesforce; Working closely with Sales and CMS to ensure the billing data in Salesforce is accurate and matched with the contract.
• Review and validate data in Snowflake, Paradime and Salesforce to ensure accuracy and consistency.
• Conduct thorough manual data checks to identify discrepancies and anomalies.
• Setup alerts for monitoring quality of billing datasets
• Collaborate with analytics, product and other teams to understand the gaps related to data quality, find root causes & solutions to fix the gaps
• Addressing the root cause of data inconsistencies and recommending solutions
• Identifying areas of improvement to achieve higher standard data quality
  
  

Skills & Experience:

We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets.

Required:

• 4+ years of experience, min Bachelor's degree required
• Advanced Knowledge of Microsoft office & Excel preferred
• Advanced knowledge of SQL mandatory
• Ability to review, analyze and manage large volumes of data
• Excellent communication skills both written and verbal
• Outstanding attention to details
• Ability to work effectively in a team and independently
• Enthusiastic about working in crypto space
  
  

Why Join BitGo?

Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of open communication, collaboration, accountability, craftsmanship, and a client first approach. We are looking for new colleagues who bring innovative ways of thinking and problem solving, and who want to be part of the team that changes the world’s financial markets.

Here are some of the benefits of working at BitGo:

• Competitive salary
• IT equipment support for work
• Meal & Commute allowance
• Snacks: on-the-house in the Bangalore office
• Great/Talented workforce to learn and grow with
  
  

Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you’ll be able to look back and say you were part of the team that transformed finance.