Senior Cloud Ops Engineer

• Provide operational support for cloud environments in a rotational shift model, ensuring high availability and uptime.
• Ensure high availability of production environments by monitoring performance metrics and implementing corrective actions when necessary.
• Ensure that cloud infrastructure adheres to industry best practices for security, including encryption, identity, and access management (IAM), and monitoring.
• Monitor cloud usage and optimize resource allocation to control cloud spending.
• Incident Management: Respond to and troubleshoot cloud infrastructure issues, minimizing downtime and ensuring quick recovery.
• Troubleshooting and Root Cause Analysis: To investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence.
• Work closely with the team in building a knowledge base publishing a collection of documentation that typically includes answers to frequently asked questions by customers.

As a Senior Cloud Ops Engineer, you will be responsible for overseeing the deployment, maintenance, and optimization of cloud infrastructure. You will collaborate with cross-functional teams to ensure the security, availability, and performance of cloud services, drive automation initiatives, and resolve complex operational issues. This role requires a deep understanding of cloud platforms (AWS, Azure, GCP), infrastructure as code (IaC), and cloud monitoring solutions to deliver scalable and reliable systems. The candidate must be willing to work in rotational shifts, including nights to provide 24x7 support for critical cloud services.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We are putting data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector, and mobility applications.

Hexagon’s Asset Lifecycle Intelligence division helps clients design, construct, and operate more profitable, safe, and sustainable industrial facilities. We empower customers to unlock data, accelerate industrial project modernization and digital maturity, increase productivity, and move the sustainability needle.

Our technologies help produce actionable insights that enable better decision-making and intelligence across the asset lifecycle of industrial projects, leading to improvements in safety, quality, efficiency, and productivity, which contribute to Economic and Environmental Sustainability.

Hexagon (Nasdaq Stockholm: HEXA B) has approximately 25,000 employees in 50 countries and net sales of approximately 5.4bn EUR. Learn more at hexagon.com and follow us @HexagonAB.

At Hexagon, we believe that diverse and inclusive teams are critical to the success of our people and our business. Everyone is welcome—as an inclusive workplace, we do not discriminate. In fact, we embrace differences and are fully committed to creating equal opportunities, an inclusive environment, and fairness for all.

Respect is the cornerstone of how we operate, so speak up and be yourself. You are valued here.