Senior Business Analyst, USBC

Summary

This provides a detailed job description for the key role required to establish a new team, focused on developing turnkey solutions for bureau-based Commercial lines in the USA. The pod will consist of skilled developers, business analysts, and quality assurance personnel managed by PMO to create ready-to-install commercial lines Forms, Digital and Data solutions. The base solution is thus targeted to unlock the opportunity to maintain that content year over year in lockstep with the latest bureau circular releases.

This team aims to foster a culture of creativity and innovation, leveraging modern technologies to deliver impactful solutions. As the organization expands its global footprint, this new team will serve as a strategic hub for AMER commercial lines supporting key initiatives that align with the company’s broader goals.

The successful candidate will be part of a core USBC team in Bangalore, working closely with USBC colleagues in Ireland, Spain and AMER. The candidate will be required to work from Guidewire’s Bangalore office a minimum of 2 days per week and will be required to adjust their working hours to align with one of Guidewires 3 AMER shift timings (12.30pm to 9.30pm, 2pm to 11pm or 3.30pm to 12.30am) depending on the location of the USBC customer they are supporting.

Job Description

Senior Business Analyst, US Bureau Content Solutions

Our Company

Founded in 2001, Guidewire Software, Inc. is an industry-leading provider of complete insurance software platforms for our customers, specializing in the Property and Casualty (P&C) market.

With a mature, worldwide customer base of more than 500 insurers and a track record of over 1,000 implementations, Guidewire is committed to being a trusted partner to our clients by enhancing their businesses through innovative digital, core, analytics, and AI-driven solutions. Delivered as a cloud service, our platform evolves to meet the changing needs of the insurance industry. We pride ourselves on having the largest R&D team, services team, and partner ecosystem in the industry, continuously driving solutions required by our Professional Services department and growth for our customers.

Our Culture

At Guidewire, we foster a dynamic, inclusive, and evolving environment that values integrity, rationality, and collegiality. We encourage our employees to have a voice and value diverse experiences, backgrounds, and perspectives.

Our flat organizational structure promotes openness and growth, enabling everyone to contribute meaningfully to our shared goals. We believe in leading with curiosity, encouraging innovative risk-taking, and cultivating genuine relationships.

We are also deeply committed to corporate responsibility through our Environmental, Social, and Governance (ESG) program, which empowers us to contribute positively both inside and outside the workplace. Our team takes pride in volunteering, philanthropy, and working with local communities to make a lasting impact.

The Role

We are looking for a Senior Business Analyst to join our Guidewire Professional Services Team, which combines expertise in insurance with software implementation skills to develop new solutions common across customers adopting Guidewire Cloud Platform.

As a Senior Business Analyst, you will collaborate with the wider Guidewire ecosystem to drive process improvements and create future-proof solutions aligned with industry trends. In this key role, you will be a trusted advisor, shaping business models while mentoring and guiding internal teams to develop solutions targeted to AMER commercial lines customers who write business on bureau-based lines of business. Your ability to interpret bureau circulars and transform them to create market-ready, updatable solutions. If you are proactive, strategic, and ready to lead, this role offers a significant opportunity to make a lasting impact.

Key Responsibilities

• Requirements: Provide continuous requirements refinement as the conduit for commercial lines services solutions.
• Requirements: Conduct US bureau circular analysis for the development, implementation, update, interpretation, and maintenance of custom solutions
• Analysis: Deliver analysis, problem resolution and provide recommendations for process improvement.
• Analysis: Enable US commercial lines content adoption field implementations on the USBC content application
• Consultant: Responsible for working with key customer stakeholders as needed to support field teams
• Business Impact: Develop business cases, conduct gap analysis, and measure the business impact of implemented solutions, ensuring the highest value for customers.
• Communication: Communicate issues clearly and credibly with widely varied audiences and help to derive solutions.
• Leadership: Mentor junior team members, sets standards for best practices in requirements gathering, documentation, and process design.
  
  

Key Skills

• Languages: Fluent business-level English is essential.
• US Commercial Lines: Strong background and consultation experience in US bureau commercial insurance related to underwriting, process reengineering, and operations.
• Bureau Content: Deep experience with interpreting US Bureau circulars to extract the appropriate filings for rates, rules, and forms
• Technical Expertise: In-depth understanding of Guidewire platforms, particularly in the context of US Bureau Content updates and SBT forms mapping
• Software Implementation: Proven track record of contributing to large-scale software implementation projects, with expertise in translating complex business requirements into detailed functional specifications.
• Track leadership: Strong experience in leading a functional delivery track, including managing related delivery timelines, risk mitigation, and stakeholder alignment.
• Problem Solving & Strategic Thinking: Excellent critical thinking skills with the ability to navigate and solve complex problems and business challenges.
• Business Value Expertise: Experience in developing business cases, conducting gap analysis, and measuring the business impact of Services solutions.
• Agile Leadership: Expertise in adapting Agile methodologies to meet the needs of large, complex projects and guiding colleagues through Agile frameworks.
• Communication and Collaboration: Exceptional ability to communicate effectively with various stakeholders, including executives, project managers, and technical teams. Proven ability to work with cross-functional teams and external partners to ensure the successful rollout and adaptation of services.
  
  

Preferred Skills

• Languages: Additional language skills are highly valued for working in a global team.
• Domain Expertise: Additional expertise in multi-faceted insurance processes, including underwriting, claims, and policy administration. Proven ability to work with insurance carriers and implementation partners. Ability to manage the development, implementation, update, interpretation, and maintenance of US bureau content.
  
  

Qualifications

• Bachelor’s Degree in Information Technology, Business, or a related field.
• 4-10 years of experience in US commercial insurance or technology-related roles.
• In-depth understanding of Guidewire platforms/ products.
• Deep knowledge of the insurance value chain, particularly in front-office and mid-office processes.
• Deep knowledge of US Bureau content related to commercial lines and interpretation of related circulars.
• Deep knowledge of the insurance regulatory environment and the operational needs of carriers.
• Expertise in leading implementation project tracks and providing innovative, customer-centric solutions.
• Familiarity with Agile methodologies and tools like Jira and Confluence.
• Strong communication skills and the ability to work across technical and business teams.
• Ability to work from Guidewire’s Bangalore office at least 2 days per week.
  
  

At Guidewire, you will be part of a supportive and innovative team, delivering cutting-edge solutions that shape the future of the insurance industry. If you have a passion for insurance, technology, and continuous improvement, we encourage you to apply for one of our exciting Business Analyst positions.

About Guidewire

Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire.

As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation.

For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC.

Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position.