Senior Business Analyst

Overview

We are seeking a highly skilled and experienced Business Analyst with 5+ years of professional experience, preferably in the software industry, to join our dynamic team. The ideal candidate must possess excellent communication skills, experience working with US clients, and a proactive, customer-centric mindset. The role requires immediate joiners or candidates between jobs.

Key Responsibilities:

• Client Interaction:
• Conduct efficient and structured conversations with clients to uncover real workflows and pain points.
• Act as the liaison between stakeholders and development teams to ensure clarity of requirements.
• Maintain a customer-centric approach, going above and beyond to address client needs and expectations.
• Requirement Gathering and Documentation:
• Collaborate with clients to gather, analyze, and document business requirements.
• Develop detailed requirement specifications, including edge cases, in Word documents for development teams.
• Diagramming Business Flows
• Create high-level business flow diagrams using simple box-and-arrow structures in PowerPoint for quick iteration and feedback.
• Drill down into detailed workflows and processes to capture edge cases and nuances.
• Collaboration with Teams:
• Work closely with cross-functional teams, including developers, QA, and project managers, to ensure seamless project execution.
• Facilitate requirements walkthroughs and discussions to address questions or ambiguities.
• Quality Assurance Support:
• Assist in validating that the delivered solutions meet the documented requirements and business goals.

Qualifications and Skills:

• Minimum 5 years of experience as a Business Analyst in the software or IT industry.
• Strong investigative skills to extract and clarify requirements efficiently.
• Proficiency in creating workflows and process diagrams using tools like PowerPoint.
• Exceptional written and verbal communication skills.
• Proven track record of working with US-based clients.
• Ability to be proactive and take ownership of tasks to exceed client expectations.
• Immediate availability or currently between jobs preferred.

Job Type: Full-time

Pay: ?636,914.04 - ?1,253,465.65 per year

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Application Question(s):

• Client Communication

Experience:

• Business analysis: 5 years (Required)

Work Location: In person