Senior Business Analyst

Software Requirements:

• Microsoft Office Suite (Word, Excel, PowerPoint)
• Data Analysis Tools (e.g., SQL, Python, R) [if applicable]
• Data Visualization Tools (e.g., Tableau, PowerBI) [if applicable]
  
  

Overall Responsibilities:

• Review and evaluate current and future state reference data processes and architectures, aiming for continuous improvement.
• Engage with various Citi operations, technology, and compliance teams to ensure alignment with Citi Data Standards.
• Analyze data models to detect patterns and inconsistencies across sources and targets, and document findings.
• Participate in data cleanup efforts and track the status of data capture, storage, and consumption.
• Assist with BAU data management processes across the data lifecycle, including documentation, testing validation, maintenance, and change efforts.
• Research external authoritative sources of reference data and manage updates to reference data sets in collaboration with information owners and technology partners.
• Track compliance with master and reference data governance requirements.
• Facilitate the resolution of issues involving master and reference data use and quality.
• Work with key stakeholders to define success, develop supporting metrics, and build visualizations and analytics.
  
  

Technical Skills:

Category-wise:

Data Management:

• Experience in Master and Reference Data domains, e.g., Party/Customer, Account, Product.
• Proficiency in managing data lifecycle processes and documentation.
  
  

Data Analysis:

• Ability to analyze data models and identify patterns and inconsistencies.
• Experience in data cleanup and status tracking.
  
  

Project Management:

• Proven ability to manage successful projects.
• Track and resolve issues related to data use and quality.
  
  

Tools and Software:

• Proficient in Microsoft Office applications (Word, Excel, PowerPoint).
• Experience with data analysis and visualization tools is a plus.
  
  

Experience:

• Minimum 7 years of experience in business analysis.
• 5-8 years of experience in the banking or finance industry preferred.
• Proven ability to provide in-depth and sophisticated analysis, with interpretive thinking to define problems and develop innovative solutions.
  
  

Day-to-Day Activities:

• Conduct reviews of current and future state reference data processes and architectures.
• Engage with various teams to maintain alignment with data standards.
• Analyze data models and document findings.
• Participate in data cleanup and track data status.
• Assist with BAU data management processes.
• Research and manage updates to reference data sets.
• Track compliance with data governance requirements.
• Facilitate issue resolution related to data use and quality.
• Define success metrics and build visualizations and analytics for stakeholders.
  
  

Qualifications:

• Bachelor’s or Master’s degree in Business Administration, Data Management, Information Technology, or a related field.
• Relevant certifications in data management or business analysis are advantageous.
  
  

Soft Skills:

• Excellent problem-solving and analytical skills.
• Strong communication skills to effectively collaborate with team members and stakeholders at all levels.
• Ability to manage multiple stakeholders' needs and balance tight deadlines or unexpected requirement changes.
• Resourcefulness and continuous improvement mindset.
• High attention to detail and proactive approach to identifying and solving issues.
  
  

S YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

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