Senior Business Analyst

Liferay is looking for a Sr Business Analyst to join its Global Services team. As a Sr Business Analyst at Liferay, you will work closely with clients and internal Liferay teams to develop, design, and deliver cutting-edge custom solutions for our award-winning open source Digital Experience Platform. We’re looking for people who love open source, enjoy wearing multiple hats, and want to grow with a company that’s bursting at the seams.

Key Objectives

• Manage project requirements and provide status updates to key project stakeholders (client and internal)

• Ability to independently drive requirements-gathering sessions or discovery sessions with the client and Liferay stakeholders
• Elicit and clearly document business and systems requirements
• Understand client verticals and their impact on project feature implementation
• Independently seek requirements in the absence of other senior members of the team
• Support and align efforts with the Liferay dev team to meet customer and business needs
• Ability to prioritize sprint-level feature development work for the Liferay development team
• Ability to breakdown features based on INVEST principles
• Assess business process and system inefficiencies, and their impact on the Liferay solution getting delivered
• Be able to independently present project details to non-tech stakeholders
• Manage customer relationships and expectations by developing a communication process to keep others up-to-date on project requirements and progress
• Collaborate closely with developers and cross functional teams to implement the requirements, provide necessary guidance to testers during QA process, and to track progress on features under development
• Ability to work with project EMs/PMs on distilling criteria in project sizing documents
• Identify ways to increase adoption and customer satisfaction
• Identify improvement opportunities (proactive and reactive) within the PMO and SDOPS spaces
• Deep understanding of best practices in business analysis and quality
• Ability to multitask, stay organized, and thrive in a fast-paced work environment
• Ability to communicate complex business requirement concepts clearly and persuasively to diverse audiences

• Envision and research emerging market trends to provide the best solutions to customers

Coverage

• Expected (at times) to cover the responsibilities of a Mid-level Business Analyst.

Qualifications

• Bachelor's Degree in Business, Technology, or related fields

• 4-6 years of relevant experience in a strategy or business analysis-related role
• Understands the value and uses of portals in an enterprise environment
• Experience with process improvements, requirements validation, defect management, and facilitating workshops
• Experience with MS Office, project management tools (JIRA) and design tools (Invision, Figma, LucidChart, Omnigraffle, etc.)
• Strong written, verbal, and presentation skills
• Strong consulting and critical thinking skills
• Excellent prioritization, organization, and time management skills and ability to work with minimal supervision
• Knowledge and experience in communicating business requirements with distributed cross-functional teams
• Must be willing to travel (25% at the least, based on project needs)

• Experience with Liferay, Websphere Portal, Web Logic, or other platforms preferred

Skillset

• Detailed knowledge of all DXP products (is a plus)

• Advanced requirements gathering
• Business process
• Mentoring
• Conduct workshops
• Gap Analysis
• Excellent verbal and written communication
• Client Relationship Management

• SDLC, Agile, JIRA, CI/CD

• Salary package w/ competitive benefits according to qualifications and experience

• Opportunities to take responsibility, grow professionally, and Stay Nerdy
• A positive and collaborative work culture
• Check out what employees say about us on Glassdoor

• Working at a leading open-source company