Senior Business Analyst - C12 - AVP - Chennai

The Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Define business, financial, and operations requirements and systems goals through partnership with decision makers, systems owners and end users
• Identify and establish scope and parameters of systems analysis to define outcome criteria and measure-taking actions
• Analyze business processes, gaps in capabilities, as well as appropriate data sources, interfaces and process changes required to address capability gaps
• Generate and compile reports based on findings, including probable causes and potential solutions to systems issues
• Provide advice and counsel related to technology or operations of the business, ensure essential procedures are followed and contribute to defining standards
• Filter, prioritize and validate potentially complex material from multiple sources and perform other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Knowledge/Experience:

Requirements:

• Extensive experience in Business Analysis or Operations with demonstrable practical skills in an FX environment.
• Products full life-cycle exposure
• Experience in working within an environment with high pressure on timeliness and quality of deliveries
• A strong level of autonomy is required, as well as pro-activeness in Coordination / Project Management in structured Framework
• Strong writing skills, familiar with Excel
• Good communicator / Interpersonal Skills
• Business oriented with a clear focus on results and delivery
• Time Management and strong organisational skills
• Planning and Organisation
• Problem Solving/Analysis
• Team Working in a virtual environment
• Integrate the multicultural dimension: Works with other cultures and businesses, integrating different interpersonal and working styles in his approach
• Able to work collaboratively with users and managers, and able to communicate in terms business
• Oriented individuals can understand

Qualifications:

• 8-12 years of experience in business analysis or systems analysis ideally within the Foreign Exchange space for implementation.
• Advantageous to have payments experience
• Demonstrated ability to effectively use complex analytical, interpretive and problem-solving techniques
• Proven interpersonal, diplomatic and influencing skills
• Consistently demonstrate clear and concise written and verbal communication

Education:

• Bachelor's degree/University degree or equivalent experience

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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