Scrum Master/Associate Project Manager

Job Description

Some careers shine brighter than others.

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking an experienced professional to join our team in the role of Associate Project Manager

In this role, you will:

• Agile Leadership & Team Management -Serve as a servant leader, facilitating agile ceremonies (Daily Stand-ups, Sprint Planning, Retrospectives, etc.) and coaching teams on Scrum practices to enhance delivery and efficiency.
• Ensure alignment of project goals with broader program objectives and actively promote Agile and DevOps practices.
• Manage team performance, fostering an environment of collaboration, continuous improvement, and accountability.
• Project Delivery & Reporting Drive end-to-end project delivery, including resource planning, scheduling, risk and dependency management, and reporting.
• Implement effective project controls, including change control processes, to manage scope and mitigate risks proactively.
• Provide regular updates on project status, budget, and resource utilization to leadership and stakeholders.
• Stakeholder Management & Communication:
  
  

Build strong relationships with internal and external stakeholders, acting as a liaison to ensure alignment and buy-in on project plans, changes, and decisions.

• Manage stakeholder expectations and report on project progress, challenges, and achievements to influence key decision-making.
• Cloud Migration & Data Management:
  
  

Lead projects within data domains, focusing on cloud migration (GCP), data processing, reporting, and automation.

• Oversee the design and implementation of data solutions aligned with regulatory requirements, ensuring the successful handling of complex, large-scale data processing needs.
• Quality Assurance & Benefit Realization:
  
  

Establish quality assurance processes and enforce best practices for continuous improvement and optimization.

• Develop a benefits realization plan to track and report on project outcomes against goals.
  
  

Requirements

To be successful in this role, you should meet the following requirements:

• Proven experience in Agile methodologies (Scrum, SAFe) and a strong understanding of agile product delivery in practice.
• Hands-on experience with Cloud Migration projects
• Solid foundation in project management principles, with demonstrated success in managing data migration, reporting, and production support projects.
• Proven experience in handling change management, troubleshooting, and root cause analysis within IT environments.
• Familiarity with DevOps practices and metrics-driven productivity improvement.
• Strong analytical and decision-making abilities, with a focus on prioritizing competing demands effectively.
• Excellent communication and interpersonal skills for effective stakeholder management and team collaboration.
• Ability to mentor and guide teams, promoting team wellness, respect for diverse skill sets, and leveraging individual strengths for collective success.
• Behavioral Attributes:
  
  

Demonstrates a team-first attitude, safeguarding team interests and promoting shared achievements.

• Skilled in servant leadership, coaching, and fostering team growth.
• Ability to work collaboratively with global and cross-cultural teams, with a "share the glory, shield the blame" approach.
• Preferred Qualifications:
  
  

Certification in Agile methodologies (e.g., CSM, SAFe) is a plus.

• Experience in regulatory and compliance environments within the data domain
  
  

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by – HSBC Software Development India