Scrum Master/Agile Coach

Join SymphonyAI Financial Services and work in our Financial Crime Prevention Product Engineering team. We develop innovative software and solutions for regulatory compliance, fraud, and financial crime detection, investigation, and reporting.

What You'll Do:

• Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint review, and retrospectives to ensure they are efficient and effective.
• Support SAFe Implementation: Work closely with teams to ensure adherence to SAFe principles and practices; facilitate PI (Program Increment) Planning sessions.
• Remove Impediments: Identify and resolve issues that hinder the team's progress, working with other teams and stakeholders when necessary.
• Improve Team Dynamics: Foster a collaborative and inclusive team environment, promoting self-organization and accountability.
• Measure & Optimize Performance: Track and analyze team performance metrics, gather and report on Key Performance Indicators (KPIs), and implement data-driven improvements.
• Act as a Liaison: Serve as the point of contact for external communications (e.g., from customers or stakeholders), ensuring transparency and alignment.
• Support Product Owners: Assist Product Owners in managing the backlog, ensuring clarity and prioritization of tasks.
• Mentor Team Members: Provide guidance and support to team members in Agile best practices and help them understand and embody Agile values and principles.
• Work with Geographically Dispersed Teams: Coordinate and facilitate collaboration among teams located in different geographical areas.

What You'll Bring:

• Certification: SAFe Scrum Master (SSM) certification is preferred.
• Experience: Minimum 3-5 years of experience as a Scrum Master or Agile Coach in a mid-level role.
• SDLC Knowledge: Solid understanding of the Software Development Life Cycle (SDLC) and associated best practices.
• Knowledge: Strong understanding of Agile methodologies (Scrum, Kanban) and other frameworks like SAFe, LeSS, or Nexus.
• Facilitation Skills: Excellent facilitation and coaching skills with the ability to effectively manage and resolve conflicts.
• Communication: Strong interpersonal and communication skills, both written and verbal, with proficiency in English.
• Problem-Solving: Proactive approach to identifying issues and solving them collaboratively.
• Leadership Qualities: Ability to inspire and motivate cross-functional teams.
• Technical Understanding: Solid technical understanding to effectively communicate with development teams.
• Experience with Dispersed Teams: Proven experience in working with and coordinating geographically dispersed teams.