Scrum Master/Agile Coach

Introduction

SymphonyAI is at the forefront of innovation, leveraging cutting-edge artificial intelligence and machine learning

technologies to transform industries and drive business growth. As a global leader in AI-powered solutions, we

empower organizations to harness the full potential of data-driven insights. SymphonyAI enterprise applications

rapidly deliver transformative business value across retail, CPG, financial services, manufacturing, media,

Enterprise IT (SymphonyAI Summit) and the public sector. SymphonyAI combines unrivalled AI technology,

vertical expertise and industry-specific data and insights into applications that drive the highest value for

customers. We are one of the largest and fastest growing AI portfolios. We are on a mission to build a “World

Class Engineering Team” with a high-performance culture.

Job Description

Join SymphonyAI Financial Services and work in our Financial Crime Prevention Product Engineering team. We develop innovative software and solutions for regulatory compliance, fraud, and financial crime detection, investigation, and reporting.

What You'll Do

• Facilitate Agile Ceremonies: Lead daily stand-ups, sprint planning, sprint review, and retrospectives to ensure they are efficient and effective.
• Support SAFe Implementation: Work closely with teams to ensure adherence to SAFe principles and practices; facilitate PI (Program Increment) Planning sessions.
• Remove Impediments: Identify and resolve issues that hinder the team's progress, working with other teams and stakeholders when necessary.
• Improve Team Dynamics: Foster a collaborative and inclusive team environment, promoting self-organization and accountability.
• Measure & Optimize Performance: Track and analyze team performance metrics, gather and report on Key Performance Indicators (KPIs), and implement data-driven improvements.
• Act as a Liaison: Serve as the point of contact for external communications (e.g., from customers or stakeholders), ensuring transparency and alignment.
• Support Product Owners: Assist Product Owners in managing the backlog, ensuring clarity and prioritization of tasks.
• Mentor Team Members: Provide guidance and support to team members in Agile best practices and help them understand and embody Agile values and principles.
• Work with Geographically Dispersed Teams: Coordinate and facilitate collaboration among teams located in different geographical areas.
  
  

What You'll Bring:

• Certification : SAFe Scrum Master (SSM) certification is preferred.
• Experience: Minimum 3-5 years of experience as a Scrum Master or Agile Coach in a mid-level role.
• SDLC Knowledge: Solid understanding of the Software Development Life Cycle (SDLC) and associated best practices.
• Knowledge: Strong understanding of Agile methodologies (Scrum, Kanban) and other frameworks like SAFe, LeSS, or Nexus.
• Facilitation Skills: Excellent facilitation and coaching skills with the ability to effectively manage and resolve conflicts.
• Communication: Strong interpersonal and communication skills, both written and verbal, with proficiency in English.
• Problem-Solving: Proactive approach to identifying issues and solving them collaboratively.
• Leadership Qualities: Ability to inspire and motivate cross-functional teams.
• Technical Understanding: Solid technical understanding to effectively communicate with development teams.
• Experience with Dispersed Teams: Proven experience in working with and coordinating geographically dispersed teams.
  
  

About Us

Why Join Us?

• Opportunity to be at the forefront of financial crime prevention technology.
• A dynamic and supportive work environment that fosters innovation and collaboration.
• Competitive salary and benefits package, including health and dental insurance, flexible working arrangement,
  
  

and more.

• The chance to work with a global team of passionate AI and machine learning experts.
• Professional development opportunities to advance your career in a rapidly growing industry.
  
  

Join us in shaping the future of AI and machine learning in the fight against financial crime and beyond. We look

forward to hearing from you!

SymphonyAI is committed to creating a diverse environment and is proud to be an equal opportunity employer. All

qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender

identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.