Salesforce QA Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Our IT organization has a critical role in driving extraordinary business results. Through a strong partnership with other areas of our business, we bring innovative thinking to every conversation and deliver with integrity. We’re looking for people who bring great ideas and who make our partners’ ideas better. Intellectually curious advisors (not just order takers) who focus on outcomes to creatively solve business problems. People who not only embrace change, but who accelerate it.

Job Description

Key roles and responsibilities include:

• Perform testing on features and functionalities in Salesforce Service Cloud, Sales Cloud, and Experience Cloud
• Work closely with cross functional teams including business analysts and developers to validate the business requirements through functional, system integration, regression and UAT testing
• Collaborate effectively with the Product owners, Business Analysts, development teams, stakeholders to understand system architecture of the product and design for effective test planning.
• Create detailed test plans, test cases, test data, and test scripts including development of documentation, prioritization and estimates of work effort.
• Identify bugs quickly and communicate them clearly and accurately to dev teams
• Investigate blockers and report them in a timely manner for quick resolution
• Utilize JIRA for defect tracking, ensuring accurate documentation and communication of issues.
• Experience working in an Agile environment
• Contribute to the continuous improvement of our QA processes. Create and maintain documentation related to new features and enhancements on Salesforce platform.
  
  

Basic Requirements

• 3+ years hands-on experience with testing applications on Salesforce platform
• Experience in creating, executing and debugging automated test scripts using java based automation framework
• Experience in test methodologies including automation, functional, qualitative, and performance against iterative development
• Excellent analytical and problem solving skills
• Strong communication and interpersonal skills.
  
  

Preferred Experience and Skills:

• Salesforce, SQL, Selenium, Java
  
  

Travel Requirements

None

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please email ohr@motorolasolutions.com.