SalesForce DevOps Engineer - Intermediate

The Company

Gentrack provides leading utilities across the world with innovative cleantech solutions. The global pace of change is accelerating, and utilities need to rebuild for a more sustainable future. Working with some of the world’s biggest energy and water companies, as well as innovative challenger brands, we are helping companies reshape what it means to be a utilities business. We are driven by our passion to create positive impact. That is why utilities rely on us to drive innovation, deliver great customer experiences, and secure profits. Together, we are renewing utilities.

Our Values and Culture

Colleagues at Gentrack are one big team, working together to drive efficiency in two of the planet’s most precious resources, energy, and water. We are passionate people who want to drive change through technology and believe in making a difference. Our values drive decisions and how we interact and communicate with customers, partners, shareholders, and each other. Our core values are~

Ø Respect for the planet

Ø Respect for our customers and

Ø Respect for each other

Gentrackers are a group of smart thinkers and dedicated doers. We are a diverse team who love our work and the people we work with and who collaborate and inspire each other to deliver creative solutions that make our customers successful. We are a team that shares knowledge, asks questions, raises the bar, and are expert advisers. At Gentrack we care about doing honest business that is good for not just customers but families, communities, and ultimately the planet. Gentrackers continuously look for a better way and drive quality into everything they do.

This is a truly exciting time to join Gentrack with a clear growth strategy and a world class leadership team working to fulfil Gentrack’s global aspirations by having the most talented people, an inspiring culture, and a technology first, people centric business.

The Opportunity

As an Intermediate Salesforce Dev Ops & Developer, you will contribute to the design, development, deployment, and maintenance of complex Salesforce solutions tailored for Energy and Utilities companies. You will also play a key role in implementing DevOps best practices, ensuring continuous integration and deployment (CI/CD), infrastructure automation, and system reliability. Your technical expertise in Salesforce Industry Solutions (ideally Energy & Utilities Cloud) combined with DevOps methodologies will enable you to enhance team productivity and streamline operations.

Your success will be reflected by~

• Effective contribution to product and technical development.
• Active participation in Agile ceremonies and development workflows.
• Reliable and high-quality code contributions validated by peer reviews.
• Smooth and efficient deployments with minimal downtime and quick rollback strategies.
• Positive feedback from technical reviewers, team members, and leadership.
• Successful mentorship and knowledge sharing within the team.
• Implementation of process improvements leading to enhanced productivity and efficiency.
• Support initiatives run by the GSTF and demonstrate our company values by providing a clear commitment to environmental and social responsibility.
• Contribute through identifying/proposing local sustainable practices and ideas in accordance with our Sustainability Charter.
• Utilise our sustainability app by taking part in challenges and improving behaviours to be more sustainable.
  
  

The Specifics

• Analysis of customer requests
• Produce solution artefacts and estimations
• Peer reviews solution artefacts
• Develops, maintains, deploys, and supports solutions developed through implementation life cycles
• Produces relevant documentation to assist with knowledge transfer
• Active participation in planning, stand-ups, estimation, retrospectives, and backlog grooming as appropriate.
• Establishes strong business relationships with customers
• Takes responsibility for ensuring standards and procedures are followed
• Responsible for a team’s quality delivery of tasks
• Identifies and highlights relevant risk and provides resolution recommendations
• Perform basic network and database tasks
• Communicates to customers in all communication channels
• Provides advice to customers on the best use of Gentrack products
• Able to provide advice to customer on industry best practices
• Work as part of an integrated business team to achieve the best business solutions
• Be a positive influential force for technical best practice
• Open to work on proprietary language
  
  

Principal Responsibilities / Accountabilities~

Operational

• Implement and manage version control systems for OmniStudio components.
• Develop and enforce a Git branching strategy and pull request review guidelines.
• Utilize Salesforce CLI and OmniStudio Build Tool for component management.
• Establish CI/CD pipelines using tools such as AWS CodeBuild.
• Automate deployment processes and manage environment configurations.
• Collaborate with engineering teams to resolve issues and improve deployment practices.
• Design, develop, test, and deploy scalable Salesforce solutions using Apex, Lightning Components (LWC), Visualforce, and Flows.
• Customize and configure Salesforce Industry Clouds, specifically Energy & Utilities Cloud.
• Implement and optimize Salesforce integrations with external applications and APIs.
• Ensure adherence to Salesforce best practices, security guidelines, and coding standards.
• Participate in code reviews, unit testing, and debugging to maintain high-quality software.
  
  

What we're looking for (you don’t need to be a guru at all, we’re looking forward to coaching and collaborating with you)~

Qualification~

Bachelor’s Degree in computer science, Software Engineering or comparable professional development and commercial experience.

Experience~ 2-4 years

• Bachelor's degree in Computer Science, Engineering, or a related field.
• 3+ years of Salesforce development experience with Apex, LWC, Visualforce, and SOQL.
• 2+ years of DevOps experience, focusing on CI/CD, release management, and automation.
• Expertise in OmniStudio, EPC, Apex, Visualforce, Lightning Components, Salesforce APIs, and other relevant technologies within the Salesforce ecosystem.
• Strong understanding of Salesforce API integrations (REST/SOAP) and event-driven architectures.
• Knowledge of environment management practices.
• Strong analytical and problem-solving skills, with the ability to analyze complex requirements, architect scalable solutions, and troubleshoot issues effectively.
• Salesforce certifications such as Salesforce OmniStudio Developer, Salesforce Certified Platform Developer I are highly desirable.
• Passion for continuous learning and staying updated with the latest advancements in Salesforce technologies and development practices.
• Strong communication and collaboration skills.
  
  

Specialised Skills

• Strong knowledge of Git and branching methodologies.
• Proficiency with Salesforce CLI and OmniStudio Build Tool.
• Experience with CI/CD tools, preferably AWS CodeBuild.
• Familiarity with Bash scripting for automation.
• Proven track record in managing version control systems and deploying components to multiple environments.
• Excellent problem-solving skills and ability to work in a collaborative environment.
  
  

Personal Attributes

• Can do attitude.
• A passion for excellence and a commitment to be the best.
• High levels of energy, sound judgement and determination to achieve with a sense of urgency.
• High attention to detail.
• Relationship management and interpersonal skills.
• An open minded consultative approach.
• Ability to give and receive positive and constructive feedback.
• Ability to creatively solve problems.
  
  

What we offer in return~

• Personal growth – in leadership, commercial acumen and technical excellence
• To be part of a global, winning high growth organization – with a career path to match
• A vibrant, culture full of people passionate about transformation and making a difference -with a one team, collaborative ethos
• A competitive reward package that truly awards our top talent
• A chance to make a true impact on society and the planet
  
  

Gentrack want to work with the best people, no matter their background. So, if you are passionate about learning new things and keen to join the mission, you will fit right in.