Overview
Role: Salesforce Business Analyst
Experience Required: 7+ Years
Duration: 12 months
Remote Contract
Job Description
RESPONSIBILITIES:
• Should be able to analyze business requirements around the fulfilment process and able to suggest better business and system processes for those requirements.
• Design, prototype, build, document and support solutions for the Salesforce Order Management and Fulfillment capability to meet business needs, including configurations, customizations, and integrations.
• Translate business requirements into detailed specifications and oversee the build activities to deliver integrated solutions from the design stage to a functional application with a focus on SFDC best practices.
• Create and maintain detailed functional documentation for requirement specifications.
• Provide system administration support for customized Salesforce applications, user permissions, security settings, custom objects, and workflow.
• Understanding of Salesforce Sales Cloud functionality.
• Understanding with quote-to-order processes with knowledge of Product setup, Product Options, Product configuration & and rules, Pricing, Discounting, and Quote templates.
• Understanding with WebServices Process Builder, Workflows, Formulas, Flow and Assignment Rules and Advance Approvals.
• Understanding on integrations with Salesforce.com using REST/SOAP API's.
• Working knowledge of SFDC integration is strongly preferred.
• Strong customer focus with a high tolerance for ambiguity and requirement changes.
• Strong problem-solving mindset to ensure creative and logical thinking for potential solutions.
• Ability to be flexible and proactive to facilitate a quick response to changing project requirements, and customer objectives, and meet global goals successfully.
EDUCATION AND CERTIFICATION:
* Bachelor's degree in computer science, Business Management or related field
* SFDC certification preferred
* At least 7 years of total professional experience, showcasing a strong foundation in domain knowledge.
* Minimum 4 years' experience working on the Salesforce platform.
* Experience working with fulfillment process implementations, middleware and 3rd party integrations is essential.
Good Experience in CPQ, invoicing and Revenue.