Product Fix Manager (Senior Business Analyst)

Overview

Req ID: 89357
Department: Forensics
Division: Australia Commercial
Location: Bengaluru
About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.

About the Role

The Product Forensics & Fix team provides forensics analysis and remediation solutions to effectively address, mitigate and control issues that impact commercial customers operating commercial lending products. This role forms part of a team responsible for delivering important product fix initiatives to the Lend & Grow product portfolio via matrix line management of a team based in GCC.

As a Product Fix Manager, the role involves leading a team and overseeing delivery to ensure product issues are resolved promptly, while keeping our commitments to customers by focusing on both customer and banker needs. The Product Fix Manager will work with the Product Fix Lead to address complex technology and business challenges and implement changes to products that may require updates to technology, processes or documentation across various business units.

Banking is changing and we’re changing with it, giving our people great opportunities to try new things, learn and grow. Whatever your role at ANZ, you’ll be building your future, while helping to build ours.

Role Location: Bengaluru
Role Type: Permanent

What will your day look like?

As a Product Fix Manager, you will:
Prioritise, sequence, and maintain the Product Fix Backlog

Elicit, analyze and manage requirements throughout the project lifecycle, ensuring alignment with business needs while balancing stakeholder expectations, technical constraints and regulatory considerations, using predictive or agile methodologies as appropriate

Break down epics, themes and features into clear, sprint-ready user stories

Communicate the vision and goals at the start of each Release and Sprint to the team

Collaborate with customers and stakeholders to ensure the product meets their needs

Coordinate with tribe leads and other Product Owners for necessary support

Lead and coach the team by fostering collaboration, supporting professional growth and ensuring alignment with organizational goals

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

2+ years of people management experience to guide and develop team members using effective coaching techniques.

5+ years of Business Analysis experience in translating business requirements into practical, effective solutions.

Competence in identifying, assessing and mitigating risks and issues as they arise.

Strong skills in collecting, analyzing, and interpreting data to drive informed business decisions.

Gather and clarify requirements to ensure effective development while balancing stakeholder needs and constraints.

Change management expertise to plan and execute change initiatives through strategic collaboration

Good to have - knowledge, skills and experiences

Experience in planning and prioritisation across people, process, and technology, including managing dependencies.

Expertise in providing counsel and thought leadership through clear advice and recommendations.

Strong skills in relationship management and influencing to build and maintain beneficial partnerships.

You’re not expected to have 100% of these skills. At ANZ a growth mindset is at the heart of our culture, so if you have most of these things in your toolbox, we’d love to hear from you.

To ensure you have all the necessary details about the role and are well-prepared for the interview, please download the Job Description before submitting your application.

Job Posting End Date

14/03/2025 , 11.59pm, (Melbourne Australia)