Process Excellence Business Analyst

This job is with Elsevier, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

Process Excellence Business Analyst

About Our Team

Our team sits at the intersection of data engineering, infrastructure, and efficiency. We aim to accelerate the work of every engineering team by building comprehensive, user-friendly Shared Platform APIs that underpin all our data and products.

About The Role

As a Process Excellence Business Analyst, you will be instrumental in enhancing our Process Excellence framework. You will collaborate with cross-functional teams to design and implement solutions that drive operational efficiency and support the company's strategic goals. Your expertise will help teams adopt best practices by equipping them with the right methodologies, tools, and insights to optimize processes.

Responsibilities

• Lead and support Process Excellence initiatives, collaborating with the Process Excellence community.
• Maintain the Process Excellence Framework to improve process leveling and framework maturity.
• Perform user onboarding activities for our Enterprise Business Process Analysis software, ensuring new users have access and training resources.
• Track and update tool metrics to measure adoption and compliance.
• Ensure adherence to BPMN 2.0 Process modeling standards across all process models.
• Conduct training sessions on process modeling, best practices, and tool capabilities.
• Act as the primary contact for all process modeling inquiries and support needs.
• Engage process designers to publish their processes for improved transparency.
• Engage with vendors for product support and feature enhancements.
• Maintain and update Process Excellence and BusinessOptix SharePoint sites.
  
  

Requirements

• Ability to work independently and lead initiatives with minimal supervision.
• Focus on data-driven analysis to improve decision making.
• Excellent communication skills for effective collaboration.
• Willingness to learn and adapt to new tools and methodologies.
• Proficiency in Microsoft PowerPoint and Excel.
• Experience in Business Process Management, Process Excellence, or Transformation Programs.
• Hands-on experience in designing processes using BPMN 2.0 compliant tools.
• Proficiency in administration capabilities around BPM/BPA Tools.
• Experience in developing and enhancing process frameworks.
  
  

Education

A degree in Information Technology, Business Administration, or a related field is preferred, but not mandatory. We value diverse educational backgrounds and practical experience.

Work in a Way that Works for You

We promote a healthy work-life balance across the organization. We offer numerous wellbeing initiatives, shared parental leave, study assistance, and sabbaticals to help you meet both your immediate responsibilities and long-term goals.

Working for You

We understand that your well-being and happiness are essential to a successful career. Here are some benefits we offer:

• Comprehensive Health Insurance.
• Enhanced Health Insurance Options.
• Group Life Insurance.
• Group Accident Insurance.
• Flexible Working Arrangements.
• Employee Assistance Program.
• Medical Screening.
• Modern Family Benefits including maternity, paternity, and adoption support.
• Long-Service Awards.
• Celebratory New Baby Gift.
• Subsidized Meals (location-specific).
• Various Paid Time Off options including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.
• Free Transport for home-office-home commutes (location-specific).
  
  

About The Business

We are a global leader in information and analytics, assisting researchers and healthcare professionals in advancing science and improving health outcomes. We combine quality information and extensive data sets with analytics to support science and research, health education, and interactive learning. At our company, your work contributes to addressing the world's grand challenges and fostering a sustainable future. We utilize innovative technologies to support science and healthcare, partnering for a better world.

Elsevier is an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form: https://forms.office.com/r/eVgFxjLmAK , or please contact 1-855-833-5120.

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