Principal Software Engineer - Prisma Cloud Customer Engineering

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

The Public cloud market has been growing at a rapid rate for the last few years and as more enterprises use public cloud, there is a critical need for creative engineers to help develop software to prevent cyberthreats within the cloud environment. In this role, you will develop security disciplines to solve real-world problems and critical cybersecurity challenges.

You love to code and build exceptional products, and you bring new ideas in all facets of software development. You are someone who is highly technical, understands cloud technologies, and understands the complex world of cloud eco-systems and integrations. You love solving challenges for our customers in complex environments, and you aren’t deterred by the fact that much of this technology just has not been done before. In fact, you like the prospect of the challenge.

Your Impact

• Responsible for software development including, debugging, development, deployment, and support of Palo Alto Prisma cloud services

• Work consists of troubleshooting and debugging with Linux containers and Serverless workloads

• Proactive in debugging, troubleshooting issues and driving issue resolution

• Cover broad span of ownership from web application development to kernel module hacking

• Proactive to engage with the Cross Scrum teams, Support teams and other stakeholders

• Working on cutting-edge technologies, potential candidates should be quick learner, must have the skills to master any new technology and become productive in a short time frame

• Develop a strong understanding and be able to articulate complex issues clearly and decompose them into achievable solutions

• Collaborate with fellow SW engineers, effectively communicating your needs and understanding theirs and addressing external and internal shareholder product challenges.

Your Experience

• 9+ years for Masters, or demonstrated ability designing, implementing, and deploying machine learning models in production environments.

• Expert in at least one high-level language such as Java, practical experience in design, implementation, and production deployment of distributed systems using microservices architecture and APIs using common frameworks like Spring Boot (Java), etc.

• Practical experience working in a cloud environment: , AWS, GCP, Azure, OCI and containerization (Docker, Kubernetes).

• Have experience working with at least one of the database technologies - MySQL, Redis, or PostgreSQL.

• Deep understanding of data structures, and algorithms, and excellent problem-solving skills.

• Strong drive to learn and master new technologies and techniques.

• You enjoy a fast-paced and Customer facing work environment with a sense of urgency.

• Experience in building web applications, REST API and microservices

• Experience with implementing application level monitoring on full stack

• Experience with large scale application troubleshooting and performance tuning

• Knowledge and experience with continuous integration, continuous deployment, and test driven development

• Verbal and written communication skills to work with multi-functional groups

The Team

As part of the Public Cloud Security team, you will be responsible for building products that protect data, workloads, and infrastructure for some of the largest enterprise customers in the world. We help the customers in their transitional journey to the cloud by ensuring they have the best in class protection. The cloud market has been growing at a rapid rate for the last few years. As more and more enterprises use public cloud, there is an insatiable demand for securing workloads in the public cloud. With our recent acquisition of Prisma Public Cloud, formerly RedLock™ and Evident.io making Palo Alto Networks the reigning market leader.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.