Principal Consultant – Data Center L3 Network Engineer-ITO089401

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Principal Consultant – Data Center L3 Network Engineer

Job Description

The F5 Operations L2 Engineer is responsible for supporting, maintaining, and troubleshooting F5 BIG-IP devices, including LTM, GTM/DNS, APM, and ASM modules . The role requires handling incidents, service requests, and changes while ensuring high availability and security of network services .

Responsibilities

• Monitor, maintain , and troubleshoot F5 BIG-IP load balancers (LTM, GTM/DNS, APM, ASM).
• Perform L2-level support for production incidents, ensuring timely resolution.
• Implement and validate F5 configurations, including virtual servers, pools, iRules , and SSL certificates.
• Collaborate with L3 teams for complex escalations and root cause analysis.
• Apply firmware upgrades, patches, and security fixes as per compliance standards.
• Assist in capacity planning, performance optimization, and log analysis.
• Work on F5 iRules and automation scripts (e.g., using Bash, Python, or Ansible).
• Document troubleshooting steps, configurations, and solutions for knowledge sharing.
• Coordinate with cross-functional teams for network and application integration.
  
  

Adhere to ITIL best practices for Incident, Problem, and Change Management

Qualifications we seek in you!

Minimum Q Ualifications / Skills

• Bachelor's degree in computer science, information technology, or a related field; or equivalent work experience.
• Good experience in managing F5 Load Balancers (BIG-IP LTM, GTM/DNS, APM, ASM).
• Strong knowledge of F5 iRules , SSL/TLS, HTTP/S, DNS, and TCP/IP.
• Hands-on experience in troubleshooting F5 devices using logs, packet captures, and dashboards .
• Good understanding of networking concepts like VLANs, Routing, NAT, SNAT, and Firewalls.
• Experience with F5 CLI, TMSH, and REST API for automation and troubleshooting.
• Basic scripting knowledge ( Python, Bash, or Ansible ) is a plus.
• Exposure to cloud-based load balancing solutions (AWS, Azure, GCP) is desirable.
• Familiarity with ITIL processes (Incident, Problem, and Change Management).
  
  

Strong analytical and communication skills Preferred Q ualifications / Skills

• Strong communicator – English in spoken and written form
• F5 Certified BIG-IP Administrator (F5-101 & F5-201)
• CCNA or equivalent networking certification
• ITIL v4 Foundation (optional)
  
  

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook .

Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training .

Job

Principal Consultant

Primary Location

India-Pune

Schedule

Full-time

Education Level

Bachelor's / Graduation / Equivalent

Job Posting

Mar 26, 2025, 3:10:50 PM

Unposting Date

Ongoing

Master Skills List

Consulting

Job Category

Full Time