Principal Consultant - Business Analyst - Service Now

• Elicit and clearly document business and system requirements and create requirement artefacts. Develop User stories, functional specifications, system design specification for client engagements by understanding the customer requirements.
• Understand and negotiate needs and expectations of stakeholders.
• Requirement Walkthrough to the team after the client approvals and ensuring all the clarity is attained throughout the project.
• Coordinating and communicating with the client and the internal project team developers, PM, QAs etc on the business requirements.
• Manage customer relationships and expectations by developing a communication process to keep others up to date on project results.
• Create and maintain issue logs, meeting minutes, project summaries, meeting schedules.
• Support customers during UAT.
• Perform functional testing to ensure requirements are being met.

• B.E / MCA / Relevant degree
• Prior working experience with ServiceNow.
• Good knowledge of available IT systems/tools.

• Good management, analytic, problem solving & interpersonal skills
• Self-motivated, Positive outlook & result oriented
• Effective communication skills
• Good knowledge of available IT systems/tools

JobPrincipal Consultant

Primary LocationIndia-Bangalore

ScheduleFull-time

Education LevelBachelor's / Graduation / Equivalent

Job PostingDec 20, 2024, 2:37:45 AM

Unposting DateJun 17, 2025, 10:07:45 PM

Master Skills ListDigital

Job CategoryFull Time