Network Engineer

Overview

We are Hiring!!!

Job Title : Network Engineer (L2 & L3)

Salary Range :

• L2 – upto 6 lpa
• L3 – upto 10 LPA

Qualification : Graduates

Experience :

• L2 : 3+ Years
• L3 : 7+ Years

Shifts: Willing to work 24/7 rotational shift & 6 working days

Diversity : Only male candidates

Type : Permanent Full-time

Location : Saidapet, Chennai.

Job Summary :

• The Network engineersupport Level2/3 position is a key contributor in the success of managing our client’s networks. This is achieved by quickly resolving incidents that our clients open tickets for and by constantly.
• Monitoring the alerts generated by our tools to resolve incidents before our clients are aware.
• Fluent English communication
• Flexibility in shift support
• Prior experience working in INTL project
• Preference for Immediate Joiner

MUST HAVE SKILLS :

• Ability to work on multiple priorities, multi-tasking and/or projects simultaneously.
• Hands on experience on Switching configuration L2 level
• Hands on experience on Routing configuration L2 level
• Hands on WAP & WLC devices to triage and resolve
• Experience to handle Internet Gateway/Direct Connect set up
• VPN set up and troubleshooting
• Handle ISP Links and Trunk configuration on (SDWAN/MPLS)
• Troubleshooting Firewall configuration and Add/Modify security rules

GOOD TO HAVE SKILLS :

• Organized, detail oriented and self-motivated.
• Ability to provide and maintain detailed documentation on each ticket.
• Strong computer skills and the ability to effectively communicate through e-mail.
• Knowledge in troubleshooting networking configurations and proactive resolution.

PRODUCT KNOWLEDGE :

• CISCO
• FORITGATE
• CHECKPOINT
• PALO ALTO
• Willingness to learn any new products.

Tools in scope : Willingness to learn tools during Transition phase

• N-able – Patching
• Network Performance Monitoring – N-Central RMM tool
• ITSM ticketing system – Halo PSA
• Communication – Zoom Contact support

Expected Outcomes:

• Success in the NetworkSupport Level 2+ position will be based on your ability to meet or exceed our client’s expectations and by exceeding the SLA (Service Tier Agreements) put in place for the various agreements
• Network Engineers will be measured on the adherence of the client agreements and on the quantity of closed tickets, speed of ticket closure and first-time ticket resolution.

Educational Recommendations:

• CCNA Certification is preferred.
• Basic degree holder from recognized institution.
• Microsoft Certified Professional (MCP) is preferred.
• Experience in monitoring, triaging and reporting end client networks is preferred.
• Good communication skills for handling global customers

Working Conditions:

• 24X7 rotational shift support
• US hours night shift support
• Flexibility and adaptability to learn and document new process procedures.

Interested candidates can contact HR - 7200585293 (Blessy Charles)

Job Types: Full-time, Permanent

Pay: ₹600,000.00 - ₹1,000,000.00 per year

Benefits:

• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Yearly bonus

Application Question(s):

• How many years of experience you have in Networking?

Work Location: In person