Network Engineer

Overview

Job Description:

Experience /Knowledge.

5+ years of demonstrated experience in Network troubleshooting including service and support on networking products such as routers, switches, wireless controllers, firewalls etc.

Ability to isolate and solve complex technical/business problems with the ability to interact with people (customer and internal HP) at all levels, across a geographic region. Demonstrate strong written and verbal communication skills. Possess a strong customer focus with the ability to control elevations; balancing the needs of the customer, the HP account team and the HPN division. Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, in-depth product knowledge, complex problem solving, creativity, teamwork, knowledge of quality processes, political astuteness, knowledge of HP organization, flexibility, perseverance, ability to handle multiple activities simultaneously, sensitivity in dealing with diverse cultures and ability to learn quickly.

Technical Skills

- Core technical knowledge on Cisco networking products & any one of F5, Riverbed, Bluecoat, and Checkpoint

- Technical knowledge and experience on network management

- The ability to clarify and analyze a technical problem and develop a solution

Preferred:

Good understanding of Networking Technologies, Service and Support of Networking products from:

• Cisco - Routing & Switching, Security and Network management

And one of the following

• VMWare NSX

• SDWAN

• Cisco ACI

• Cloud Technologies (Azure/AWS/Google)

• Riverbed

• F5

• Bluecoat

• Checkpoint

Business Skills

- Excellent Communication Skills

- Demonstrated written and verbal communication skills in English

- Experience in interacting/Supporting Level 1 Support teams and Customers

- Must be a Team player and show ability and willingness to motivate and support other engineers

- Must have a ‘service and support’ mind-set

- High Analytical skills

- Must be able to process multiple information and analyze the same

- Must have the ability to prioritize and manage multiple reactive tasks

- Skills in developing ‘Action Plans’ for customer resolution. And technical escalation management

Job Types: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,200,000.00 per year

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Leave encashment
• Paid sick time
• Paid time off
• Provident Fund

Schedule:

• Rotational shift

Supplemental Pay:

• Shift allowance

Work Location: In person

Application Deadline: 25/03/2025