Overview
We are Hiring for Network Engineers (1-4 Years) for Bangalore location.
Good with Routing, Switching, Wireless and Implementation.
Ready to work on 24/7 rotational shifts with Excellent Communication Skills.
Looking for Immediate Joiners
Interested resources can Share the profile to delphie@isquaretek.com
Key Responsibilities
Provide support in the areas of Networking and Wireless Networking
Ability to troubleshoot wireless client devices (e.g., iPhone, laptops)
Ability to perform monitoring of various WLAN technologies and topologies (e.g., Cisco Prime, DNA)
Ability to be a self-starter and work independently, with good communication (written and oral) and coordination skills
Consult with both internal as well as client teams to drive solutions from design to completion.
Operate, Administer and Govern customer setup.
Provide leadership in technical problem management and the resolution of all issues, working closely with end customers and HP remote and field support staff.
Develop action plans to investigate and resolve complex issues/problems and clearly communicate these to engineers, customers and/or relevant managers.
Participate in after-hours remote support rosters.
Identify and contribute to projects to improve product support, customer satisfaction and team efficiency.
Be aware of, and contribute to the improvement of, team performance as measured in the team Business Fundamentals Tables (BFT).
Technical writing skills will be required to publish Issue resolution documents (KM & KT)
Required to communicate effectively with Technical and Non-Technical stakeholders and should have the ability to drive the conversation/discussion
Must be able to interact with colleagues from different countries and background (own team, members of SC and Product Divisions)
Participate/Drive ITIL based change management, Problem management, incident management.
Job Type: Full-time
Pay: ₹100,000.00 - ₹700,000.00 per year
Benefits:
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Work Location: In person