Baroda, Madhya Pradesh, India
Information Technology
Full-Time
MilesWeb Internet Services Pvt Ltd
Overview
Job description
(Location : Nashik)
- Monitor physical Web servers (server load and uptime)
- Monitor service performance
- Monitor abusers (Determine patterns and suggest countermeasures)
- Deploy new servers (software level)
- Identify and fight unusual DDoS types
- Develop monitoring for subparts (FTP, LiteSpeed, Bitninja, CloudLinux OS, MySQL, MSSQL & R1Soft)
- Ask customers exact questions to quickly understand the root of the problem
- Help our Customer Success agents to analyze service problems from the client-side and advise them
- Interact with clients via different modes like phone, email or live chat to resolve the issue
- Systematically forward unresolved issues to appropriate internal teams
- Prioritize and manage several open issues at a time
- Touch on optimization and automation tasks on multiple projects with available tools (Ansible)
Skills Required
- Experience with Linux, Windows and OS variants
- Experience with cPanel, Plesk and DirectAdmin
- Experience with critical web systems (Nginx, LiteSpeed, Apache, IIS, NodeJS, Tomcat)
- Experience with CMS like WordPress, Magento, Codeigniter
- Required to know how network technologies work (IPv4, IPv6, BGP, routing, bridging, proxies, firewalls)
- Required to understand and read email RFC, HTTP, DNS
- Required to understand and write scripts in Python, PHP, Bash, or other programming languages
- Advanced communication skills(written and verbal) in English
- A constant learner who is not afraid to take upon challenges
Work Remotely
- No
Job Type: Full-time
Benefits:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Education:
- Bachelor's (Preferred)
Experience:
- linux: 1 year (Required)
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