New Delhi, Delhi, India
Information Technology
Full-Time
Genpact
Overview
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Lead Consultant- Network Architect
Responsibilities
o Network tooling rationalization and driving POCs and promoting successful POCs to production.
o NIST CSF 2.0/NIST 800.53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.
o Immediate detection and alerting of network anomalies and issues.
o Identification and resolution of bottlenecks and inefficiencies.
o Root cause analysis and corrective action to prevent recurrence. o Follow and upgrade, if required, the current SK Lifesciences Incident Management processes
o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.
o Coordination with SOC for security related updates.
o Change management processes to track and manage configuration changes.
Internet and WAN Link Monitoring:
o Monitoring of internet and WAN links for availability and performance.
o Alerting and troubleshooting of connectivity issues.
o Optimization of bandwidth allocation to ensure critical applications have necessary resources.
o Monitoring and adjustment of QoS policies to ensure optimal performance.
- Enable bringing the “Other businesses” Client location within the security umbrella based on prioritization from the Client team
- Network tooling
o Network tooling rationalization and driving POCs and promoting successful POCs to production.
- Proactive research and enablement for NOC:
o NIST CSF 2.0/NIST 800.53 aligned roadmap execution for activities recommended for NOC to drive continuous maturity to drive NIST CSF 2.0 aligned maturity levels.
- Support for Client Internal and external compliance audits (e.g. compliance related audits)
- Research and drive continuous improvement for NOC including
- 24x7 Network Monitoring:
o Immediate detection and alerting of network anomalies and issues.
- Performance Optimization:
o Identification and resolution of bottlenecks and inefficiencies.
- Incident Management:
o Root cause analysis and corrective action to prevent recurrence. o Follow and upgrade, if required, the current SK Lifesciences Incident Management processes
- Server and Device Monitoring:
o Realtime alerts for hardware failures, resource exhaustion, and other critical issues.
- Patch and Update Management:
o Coordination with SOC for security related updates.
- Configuration Management:
o Change management processes to track and manage configuration changes.
Internet and WAN Link Monitoring:
o Monitoring of internet and WAN links for availability and performance.
o Alerting and troubleshooting of connectivity issues.
- Bandwidth Utilization Analysis: o
o Optimization of bandwidth allocation to ensure critical applications have necessary resources.
- Traffic Shaping and QoS Management:
o Monitoring and adjustment of QoS policies to ensure optimal performance.
- Network Security Monitoring
- Compliance Reporting: Internal & External
- Vulnerability Management
- Network Incident Response
- Disaster Recovery Planning
- Backup and Restore Management
- SLAs and Performance Metrics
- Customer Reporting and Communication:
- Proactive Customer Support including working closely with Networking hardware providers (e.g. Cisco)
- Cisco related Access switches, Core switches, Firewalls, Edge Devices, Wireless
- Hardware, Internet Edge, Cisco Firepower (IPS, IDS, NGFW), LogicMonitor
- Have experience on F5 LB, Juniper, Cisco, PaloAlto, Solarwinds for Monitoring, Riverbed, HPE Aruba Airwave
- Installing, configuring and supporting network equipment including routers, switches, wireless devices
- Configuring firewalls, routing and switching to maximize network efficiency and security
- Maximizing network performance through ongoing monitoring and troubleshooting
- Provide critical thinking to complex problems in a 24/7, mission critical network environment.
- Process, monitor and prioritize trouble tickets.
- Automate the tasks, which should be automated.
- Provide support and administration of customer firewalls and security appliances
- IP Address and Subnetting
- Routing concepts- Static routing, Dynamic Routing(Eigrp, Ospf, Bgp)
- Good hands on in switching technologies like- vlan, intervlan routing, stp,
- Experience on EOL Project(migrating from old switch to new switch),
- Core upgrade, password recovery.
- Basic Knowledge in Nexus- 7K, 5K, 2K
- Change management: Knowledge of ITIL procedure
Qualifications we seek in you!
Minimum Qualifications
Minimum Qualifications
- Certifications : CCNP, CCIE, CCNA, JNCIP, JNCIE & CISSP.
Preferred Qualifications/ Skills
- Clear knowledge of hardware and network infrastructure.
- Ability to think and imagine solutions to problems.
- Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers.
- Knowledge of transport systems and the standards for network infrastructure.
- Can build detailed network diagrams and documents for network communication systems design and planning.
- Provides extensive precise details for choosing the hardware and applications.
- Network security experience
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
JobLead Consultant
Primary LocationIndia-Hyderabad
ScheduleFull-time
Education LevelBachelor's / Graduation / Equivalent
Job PostingFeb 27, 2025, 4:12:57 PM
Unposting DateOngoing
Master Skills ListConsulting
Job CategoryFull Time
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