
Overview
Join Trilogy, where we are revolutionizing the SaaS industry by embracing AI-driven automation to redefine cloud operations. As traditional SaaSOps teams lag behind, we lead the charge with cutting-edge technology, acquiring SaaS companies monthly and transforming their operations into a highly efficient, automated engine.
Our diverse portfolio of SaaS businesses presents unique challenges and opportunities. We don't just see SaaS Ops as a necessity; we view it as a strategic advantage. This role offers you the chance to craft and execute a groundbreaking SaaS Ops strategy, leveraging AI and automation to set a new benchmark in the industry.
This isn't your typical corporate IT role. It's a dynamic leadership position for someone who has shaped and led SaaS Ops, not just been a part of it. We seek a technical expert with a passion for designing scalable systems and making impactful operational decisions. You'll define the future of SaaS Ops across our diverse portfolio, ensuring seamless integration and efficiency through AI-driven solutions.
Collaborate with top-tier peers in Engineering, Product, and C-Suite leadership to bring this vision to life. If you're ready to challenge the norms, optimize multi-product environments, and lead AI-driven operational innovation, seize this career-defining opportunity.
What you will be doing
- Craft and deploy superior SaaS Ops strategies, drawing on your deep expertise and commitment to operational excellence.
- Make pivotal decisions on operational standards, AI tools, and process designs to guarantee reliability, security, and cost efficiency across our portfolio.
- Develop and refine a seamless onboarding framework for integrating newly acquired SaaS products into a unified SaaS Ops function.
- Utilize AI-powered tools to enhance automation, cost management, and operational performance.
What you will NOT be doing
- Engaging in the monotonous manual tasks of traditional SaaS Ops; your focus will be on innovation through automation and AI.
- Handling operations for a single product; you'll tackle the complexities of hundreds of products within our SaaS portfolio.
- Maintaining the status quo; you'll innovate and transform operations using AI technologies.
Key Responsibilities
- Lead an efficient, AI-enhanced SaaS Ops function that delivers outstanding reliability, cost efficiency, and fluid operations for our expanding suite of acquired SaaS companies.
Candidate Requirements
- A minimum of 5 years' experience in managing and leading SaaS Ops for enterprise clients.
- Proven track record in owning SaaS Ops and spearheading significant cloud migrations at SMEs serving enterprise customers.
- Expertise in applying AI and automation to SaaS operations.
- Advanced skills in AWS and DevOps, including Docker and Kubernetes.
This position is also known as:
- Head of Cloud
- Senior DevOps Architect
- Senior Principal Architect