Lead Business Analyst

About Clear

The journey of simplicity throughout the last decade, Urged us to make things clear so that it's easier done than said.

Clear today is India's leading fintech SaaS platform, serving 3K+ enterprises, 6L+ SMEs, and 5M+ individuals, with our ITR, GST, e-Invoicing products, and more. While the journey has not been easy, it has been transforming.

Founded in 2011, the decade-long journey of ClearTax defines growth. Starting with just 3 tech products related to tax and filing, we now build mobile and web-based SaaS products for invoices, taxes, payments, and credit and augment them with strong advanced analytics and artificial intelligence. We are also a Series C-funded startup with a strong team of 1000+ members, and as we continue to evolve into a world of new-financial solutions, we're looking for individuals with perspectives to join our team.

Requirements:

• 5+ years of experience in business analytics, driving strategic insights, and working closely with leadership teams.
• Proven leadership skills, including experience in managing a team of analysts and collaborating cross-functionally.
• Strong stakeholder management, with the ability to work directly with senior leadership and present data-driven recommendations.
• Advanced proficiency in SQL, Excel, AWS QuickSight or Tableau or Superset or Looker Studio for data analysis and visualization.
• Expertise in analytical problem-solving, hypothesis testing, and root cause analysis to drive business outcomes.
• Strong understanding of business metrics, financial modeling, and key performance indicators (KPIs).
• Ability to define, design, and scale analytics frameworks to measure and improve business performance.
• Experience in mentoring and coaching junior analysts, setting best practices, and enhancing team productivity.
• Experience working with engineering and data teams to design scalable data infrastructure and analysis systems.

What You Will Work On:

1. Leadership & Stakeholder Management

• Partner closely with senior leadership, business heads, and cross-functional teams to define and prioritize key business metrics.
• Act as the analytics thought leader, influencing business decisions through data-driven insights.
• Present findings and recommendations to C-level executives, VPs, and senior stakeholders, ensuring alignment with business goals.

2.Metric Reporting & Insights

• Enhance reporting mechanisms to improve accuracy, timeliness, and accessibility of business-critical metrics.
• Design and develop scalable dashboards and reporting frameworks that provide visibility into key business drivers.
• Ensure dashboards and reports are intuitive, user-friendly, and aligned with business needs, reducing friction in adoption.
• Drive dashboard adoption across teams, ensuring stakeholders actively use analytics for decision-making.
• Lead deep-dive analyses to identify performance trends, metric anomalies, and business opportunities.
• Provide forward-looking insights and strategic recommendations to enhance business growth and efficiency.

3. Team Leadership & Mentorship

• Manage and mentor a team of business analysts, ensuring structured learning, development, and execution excellence.
• Establish and implement best practices in analytics methodologies, data storytelling, and stakeholder engagement.
• Drive a culture of proactive problem-solving, experimentation, and continuous improvement within the analytics team.

4. Data & Technology

• Collaborate with data engineering and platform teams to improve data availability, quality, and scalability for analytics use cases.
• Optimize data pipelines, reporting tools, and visualization platforms to improve speed and accuracy in decision-making.