IT Workflow Specialist

Overview

We are seeking an experienced IT Workflow Specialist with a strong background in automation workflow and comprehensive knowledge in IT systems. The ideal candidate should have at least 3 years of experience in automating processes, improving operational efficiency, and optimizing workflow systems within IT environments.

Key Responsibilities:

• Design, implement, and maintain automated IT workflows to streamline processes.
• Analyze current workflows, identify bottlenecks, and propose solutions for improvement.
• Collaborate with cross-functional teams to ensure seamless integration of workflow automation tools.
• Monitor and troubleshoot workflow automation issues, ensuring high system reliability.
• Document and maintain workflow processes, procedures, and best practices.
• Provide training and support to internal teams on workflow automation systems and tools.

Skills and Qualifications:

• Minimum of 3 years of experience in IT workflow automation or related roles.
• Strong knowledge of automation tools (e.g., Zapier, Microsoft Power Automate, ServiceNow, etc.).
• Solid understanding of IT infrastructure, systems, and processes.
• Proficiency in scripting languages (e.g., Python, PowerShell) is a plus.
• Strong analytical and problem-solving skills.
• Excellent communication and collaboration skills.
• Bachelor's degree in IT, Computer Science, or related field (or equivalent experience).

Job Types: Full-time, Permanent

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Shift:

• Day shift

Work Days:

• Weekend only

Experience:

• IT: 2 years (Preferred)

Work Location: In person