IT Trainer

Overview

Job Summary: An IT Trainer is responsible for delivering training programs, both in-person and online, to employees or clients, ensuring they are proficient in using various IT systems, software, and technology. This role involves developing training materials, guiding users through technical issues, and improving the overall IT skills of the organization.

Key Responsibilities:

• Training Delivery:
• Design and deliver training sessions for employees, focusing on software, systems, and technologies relevant to the organization.
• Provide one-on-one or group training on various IT systems (e.g., operating systems, business applications, cybersecurity tools, etc.).
• Conduct online and in-person workshops, seminars, and webinars to educate users on IT best practices.
• Training Program Development:
• Develop training materials, manuals, guides, and instructional documents.
• Assess training needs and create customized training plans for employees or clients.
• Update and revise training programs as technology evolves.
• Technical Support:
• Offer support to trainees during and after training, answering questions and resolving issues.
• Provide troubleshooting assistance on technical issues related to the IT systems being trained.
• Assessing Effectiveness:
• Measure the success of training sessions through feedback, assessments, and performance evaluations.
• Adjust training techniques and materials based on feedback to improve learning outcomes.
• Collaboration and Reporting:
• Collaborate with IT departments and management to understand technology updates and the specific needs of different teams.
• Prepare reports on training sessions, including attendee feedback, knowledge improvement, and areas for further training.
• Continuous Learning:
• Stay updated on the latest developments in technology and IT training methods.
• Attend training and certifications to improve your skills and knowledge in the IT field.

Key Skills:

• Strong knowledge of various IT systems, software applications, and tools.
• Excellent presentation and communication skills.
• Ability to explain complex technical concepts in an easy-to-understand manner.
• Experience in creating training materials, guides, and documentation.
• Problem-solving and troubleshooting skills.
• Ability to assess learner needs and customize training accordingly.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).
• Prior experience in IT training, technical support, or related roles.
• Certifications in relevant IT areas (e.g., Microsoft Certified Trainer, CompTIA, Cisco, etc.) are a plus.
• Familiarity with learning management systems (LMS) and other training tools.

Job Type: Full-time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:

• Provident Fund

Schedule:

• Morning shift

Work Location: In person

Application Deadline: 28/04/2025