IT Technical Support Engineer

Overview

Position :Technical Support Engineer

Work Location : Saudi Arabia

Qualification : BCA /B Tech

Experience : 4+ years of progressive experience in Navision & LS Retail software engineering

Job Duties/Responsibilities:

 Configure, develop, and deliver MS Dynamics NAV software and components in all functional areas.

 Retail domain knowledge

 Perform data conversions, debug system problems, and craft resolutions.

 Writing SQL queries to pull various reports.

 Installation and implementation of service packs and hot fixes as needed

 Technical support to business users for application & system support

 Coordinate and contribute to end-user training including development of system.

 Documentation and training materials and well communicate and working relationships with all stakeholders.

 Assist with functional specifications of customizations and integrations required for NAVLS implementations and ZATCA.

 Familiarity with core business processes such as accounting, distribution and Retail

 Experience with converting data from legacy systems into Dynamics NAV.

 Planning for backups and recovery needs

 Install and Configuration SQL and other Databases.

 Install and Configure Software and Hardware.

 Perform routine and scheduled audits of all systems

 Good knowledge of various operating systems and servers.

 Good prioritize, manage, multi-task and execute projects cross-functionally.

 Good problem-solving and analytical skills.

 Good knowledge in Azure platform.

 Good Knowledge in Mobile Application and Low-Code No-Code technology are plus.

 4+ years of progressive experience in Navision & LS Retail software engineering

 Bachelor’s degree in Computer Science, Software Engineering,

Job Types: Full-time, Permanent

Pay: ₹70,000.00 - ₹90,000.00 per month

Benefits:

• Health insurance

Shift:

• Day shift

Work Location: In person